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Ok I am trying to help my aunt clean up her laptop. Only problems for me is it has vista which i have never used, and uses multiple accounts on it which i never use either. I went and installed spy bot and avg, and ran them on the administrator account but then it goes on to say something like this action cant be completed because you aren't the administrator. What do I do when I get this message on the administrator account?
 

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Hi. . .

Download the program, but SAVE it to your desktop. Then right-click on it and select "Run as Administrator". The Universal Access Control (UAC) will pop-up asking for either the Top-Admin password, or it will as you to "Continue".

Regards. . .

jcgriff2

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