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TSF Security Manager, Emeritus
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Is there now, or was there ever, another AntiVirus application installed? If so, uninstall all but one AntiVirus. If McAfee, Norton were present, be sure to run their dedicated removal tools.

McAfee

Norton

Try a repair of Avast

Control Panel >> Add/Remove Programs >> Avast! Antivirus>> Change/Remove >> Repair

If that doesn't work try, uninstall, reboot, install, reboot.

For Avast specific issues, you can post in the dedicated support forum here:

http://forum.avast.com/index.php?PHPSESSID=85c6c6fab2d70b620117399a78cbde91

If you need malware removal assistance...

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
 
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