Hmmm, well it seems Creative can't label thier products proper!
And that is the only one on their website. So I'm not sure what to say. What exactly are you doing, or trying to do with your burner? And for what reasons?
Well - I am trying to burn music cd's. It was working fine, then all of a sudden I started getting a message saying "Recorder function not supported" - I looked into it and found that my CD-ROM and CDRW are using the same driver (mscdrom.inf). That doesn't seem right to me...but I can't get windows to locate any other driver for it.
I have tried everything i can think of - I have even physically removed the CDRW from the computer and reinstalled it - but windows doesn't recognize it as new hardware - it just automatically sticks it back in there as a cd-rom...
Ok, well CD Roms are very simple in terms of installing.
They DO all use the same driver, and as soon as you plug your Burner or CD Rom in, it will be detected by the BIOS, and then in Windows. So that is all normal. I'm thinking this may be a software problem. What software do you use to burn your discs?
Yeah I started to figure that maybe they are supposed to be using the same driver - but the thing is - I couldn't get Creative to just tell me that.
At any rate, I am using Nero. I just upgraded to their latest version (18.104.22.168) - and I burned two audio cd's with it - the third one is where I started getting this problem. One thing I have tried is using the selective start up in 'msconfig' - so that no other software was running in the background. I still got the "recorder funtion not supported" message so I don't know if its a software conflict or if its just the Nero software. Nero is VERY slow to respond - one person responded a week ago asking for the log file which I sent - I haven't heard from them since...
Would the log.txt file that it generates help you at all in understanding my problem?
PS: Thanks alot for sticking with me here and helping me out - I appreciate it, seriously.
Have you looked at the log yourself?
If its not to big, you could post it here and I can look at it.
Most of the time those things are only understandable to the programers.
But you said nero is slow to respond, so I'm still thinking software problem. How long has it been since you had your computer, or since you last formated your drive and installed a fresh version of Windows?
i need help trying to install my Acer 4406EU-002 external CDRW for some reason the driver is working but something is still wrong... the computer wont pick it up but it does recognize it... what should i do? it keeps saying "Windows is trying to install the USB to ATAPI driver" the it will freeze in the process.
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