[TheTechIsIn]

Welcome,

ok first off Code 31 = A device attached to the system is not functioning.

More than like thats because the uninstall you did took the cdrom driver files with it. Thats pretty unusual just for a starting point could you tell me what the name of the software was that you downloaded?, and did it have its own uninstall option, or did you remove it from the add/remove programs in the control panel?

Anyway try this::

Goto Start > Control Panel > System > Hardware Tab > Device Manager, now at this point you should see yellow exclamation points on both of the effected drives.

If you do not let me know,

if you do :: double click it, it should bring up another box and in this box it will say this device is not functioning and give an error code. There will be an option button to Reinstall drivers, click it, it might ask for your 2000 disk but more than likely the required files are still in the windows tree somewhere. Once its done finding the right drivers, choose to install them, and that should be it Repeat this procedure on all effected drives. You will need to reboot once done. For the changes to take effect.

 

[TheTechIsIn]

when they are searching for the files from where are they installing them?, I'm assuming its giving you a screen saying these drivers files are found for this device do you wish to install.

When it asks you from where you would like to update select the CDROM drive and place your 2000 disk in, try getting the drivers right off the CD.