[brianthomas]

Yesterday, I downloaded a demo version of this cd burning software on my roomate's computer. It was useless. I deleted it. I turned her computer on today and it seems to have taken the Cd-rom and my external cd-writer with it. The computer won't recognize either drive and the icons are gone. Is there a quick fix to this so my roomate doesn't kill me?

 

[brianthomas]

Uninstall...

Here's the deal. The computer is an Ibm thinkpad 390x (2626). I uninstalled the program and now there is no cd-rom drive or external cd-writer listed. when I try to pull them up it says something to the effect of "cannot find drivers... (code 31)". I tried to uninstall and then reinstall the external cd reader/writer with the driver installation floppy (thinking I could use that for the time being) but for some reason it won't work. I am totally lost right now. Any advice? ideas? anything????

 

[brianthomas]

windows...

oh, yeah....it's running windows 2000.

 

[brianthomas]

reinstall???

Thanks for the response. Any and all help is appreciated.

The program was a demo by VOB systems. A program that is supposed to convert .avi files to .mpeg. I believe I used the "add/remove programs" from the control panel to get rid of it.

When I go to the device manager it does have the little exclamation points next to them. It does not offer a "reinstall" option, however. It has three options...DRIVER DETAILS, UNINSTALL, and UPDATE DRIVER. Am I missing something?

 

[brianthomas]

update driver...

Again, I want to say "thank you" for the advice but, I tried the update driver trick with both of them. It said it worked. I restarted the computer and nothing has changed. No icons. They still have that exclamation point. Still "code 31".

Do you think I should try and use the uninstall (under device manager) and then reinstall them (or will that potentially cause a bigger problem)?