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I have a Dell Dimension E310 and operate on Windows xp (service pack 3). I download a lot of music and recently my cd-rom & dvd-rom drives have not been recognizing any audio cd that I put in them. I can no longer burn music onto cds. I have updated windows, tried several different brands of cds, checked in device manager and it says that these devices are working properly. What else do you recommend I do to try to fix this problem?..