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Discussion Starter · #1 ·
I have an acer pc with a Sony DVD/cdrw cd rom drive. When I put a disk in the drive does not recognize there is a disk in it. If I try to "run" manually it says the program cannot be found and when I go into my computer and click on the D drive it says please insert disk. I went to the device manager and there are no error on the driver or anything. Can anyone help me with this issue?
:4-dontkno
 

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I already deleted the upper and lower filters from the registry and I can not go to the Microsoft website and run the fix it program bc I can't connect to the Internet until I can install the driver for my wireless network drive...
 

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Go to Start/Search and type devmgmt.msc and press enter. In the Device Manager do you see any yellow marks under DVD/CDrom drives? If not, then you do not require drivers or need to remove the upper and lower filters. but the drive might have died and need to be replaced.
 
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