This was a problem in Windows XP that was (supposed to be) fixed in a Service Pack [I can't remember if it was Service Pack 1 or Service Pack 2]. If your computer hasn't the latest Service Pack installed on it, make sure to visit Windows Update & grab that, plus the 40 or so Updates that have been issued since SP2 was first released. SP2 is a very large update = if you access the Internet by dialup, see if a kind friend can download SP2, and many of the updates since, for you = and burn them onto a CD. It will save a great deal of time.
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