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Can't Install Windows 7 -- Completely Lost

796 Views 1 Reply 2 Participants Last post by  usasma
Alright, so I wasn't entirely sure where I should post this since I'm not sure exactly where the problem is in my computer. I just put it together last night, and the parts I can imagine there being problems with are as follows:

MOBO: Gigabyte GA-870A-UD3
CPU: AMD Phenom II X4 965 3.4GHz
HDD: Western Digital 640GB Caviar Black

Now the computer turns on just fine. Everything seems to be working. I can hear the hard drive whirring. The computer boots up. It loads from the dvd drive. It starts booting up windows 7, but it does so very slowly -- it seems to stall at a blank sort of desktop image for a couple of minutes, prompts me to select which language to install in, and then takes about ten minutes before it actually asks me where I want to install windows. Now, the real problem is that when I get to the window asking me where I want to install Windows 7, it won't pick up my harddrive. It can't find the proper drivers, despite the fact that I downloaded every conceivable driver from gigabyte. When I go into the repair option at the start of the windows setup and I can actually take a look at the harddrive in windows explorer, it's there but it doesn't register its' capacity. It just says 0GB. It gives me the option to format in the drop down menu but when I click on it it says it can't format. I'm at a loss here. Can anyone help me?
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Use these free, bootable diagnostics:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)
If they both pass, then contact the supplier of the CPU and mobo for an RMA authorization. I suspect the mobo and included the CPU "just in case".
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