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I'm running xp pro 64 and I can't execute window explorer (32 bit version) but I can't execute windows explorer (64 bit version). I also can't execute Ultra edit or any other executable icon on my desk top. Please advise. I've tried Kaspersky but it doesn't fix the problem. Any ideas?

Thank you

timko259
 

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Hello timko259

what you need to do is follow this link

http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-important-read-before-posting-malware-removal-help.html

for this to work properly you must follow all instructions

if you can not compleat a step make a note and then move to the next step

save all logs to the desktop for ease of reposting

when you have compleated the steps do not post back here you must start a ne post in the (Highjackthis Forum log help forum) of this site

stand strong for the techs there are busy

Mike
 
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