[ChIck3n]

Hi, I hope this is in the right section. I have a laptop running XP Pro sp2 and for the last few days I can not connect to the internet. I connect through a wireless router and all my other computers do also (they can go online just fine). I can ping any computer on my network and can ping websites (www.yahoo.com) but no other programs can connect to the internet (Firefox, IE, various messenger programs, anti virus updaters, Outlook). I applied the winsock XP fix and it worked after I restarted (everything could go online). After another restart it did not work again! I applied the fix again, but this time it did not work! I was going to try system restore, but each time it said "unable to restore, your computer has not been changed" Please help!

 

[Go The Power]

Hello and welcome to TSF :wavey:

Please try this:

Click Start =>Run, type in CMD, press OK.

Copy and paste this into the Command prompt:

netsh winsock reset catalog

Press Enter

Then copy and paste this in:

netsh int ip reset reset.log

Press Enter.

When finished restart your computer.

 

[ChIck3n]

I did what you said, but it did not change anything. Any other ideas?

 

[Go The Power]

This could be a virus infection, that is blocking Internet access.

Follow the steps here http://www.techsupportforum.com/sec...hreads/139923-5-steps-before-posting-log.html

You may need to download DSS on a computer with the Internet that is working, transfer DSS.exe to the computer with no connection. Run DSS and transfer the logs back over. Then post the logs in the Hijackthis section.

 

[ChIck3n]

Ok, here is my log: http://www.techsupportforum.com/sec...rnet-maybe-bat-regger-trojan.html#post1180669

I did not have HijackThis on my system, so DSS used it's own scanner.