So, I just got my first smart phone a couple of days ago, the HTC Thunderbolt. I connected it to my computer (I'm using Windows 7, 32-bit, for what it's worth) to put some music and videos on it. Windows does the "Found new hardware" thing, but before anything is installed, the computer suddenly gets a blue screen error, and restarts...
I tried to find info online about this issue, but I couldn't find anyone that was having the same specific problem. The best info I could find was to download the HTC Sync program, which apparently includes some kind of generic driver for all HTC phones. I did that, plugged my phone in again, but the computer still did the "Found new hardware" process, and blue screen'd.
Blue screen errors aren't very common for me. Last time I kept getting them, it was due to problems I was having with a cheap-o video card, which was a while ago. Even now, I don't get blue screen errors, except for freak incidents like this.
I suppose at the very worst, I can still remove the memory card from the phone, and insert the card into my computer to put files on, but it's very inconvenient, because the card is placed behind the battery on the Thunderbolt, so every time I want to add/ remove files to it, I'll have to dissect the device just to be able to pop the card out.
Anyone know why this is happening, and more importantly, how to fix it?