I have been thru 4 DVD burners (2 Sony, 1 Memorex and 1 Lite-On) that claim to burn DVD+R DL discs. I have spent hours on the phone and corresponding by email with tech support for Nero, Sony, Memorex and Gateway (my Lite-On burner came with my Gateway computer). I am not extremely knowledgable about computers, but I can follow directions. I have updated firmware, I have upgraded software, I have tweaked everything I have been told to tweak, but I have been unable to burn to a DVD+R DL. The burner manufacturers all say it's a software issue. Nero says it's a firmware issue. All I know is that NOTHING I have been told to do has worked. All other forms of media burn fine. They seem to take a long time but I have learned to live with that. I am using Nero 6 (with NeroVision Express 3) and when I try to add a movie file that requires a double layer DVD I get the message that the file exceeds the capacity of a normal DVD and that I should use a DVD-9 (I have one loaded in the burner). If I ignore the message and attempt to burn, Nero shows a message in red at the bottom of the Burn Options screen that warns me that my project currently exceeds the capacity of a normal DVD & I need a DVD-9 media (I have used both Memorex and Verbatim media with the same results). If I ignore that and click Burn, I get the warning that recording this project may produce unsuitable results, blah, blah, blah (can you feel my frustration?) If I continue anyway, the burn process will then stall out after about 20 minutes, at which point I just abort. I currently use XP Media Edition with a Lite-On DVDRW SOHW-1633S. Firmware has been updated from DGS4 to BSOS. I have run out of resources. Does anyone know of a fix for this that is not extremely technical. This has been going on since the middle of August.