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Discussion Starter · #1 · (Edited)
I'm not sure if this belongs here because I'm not sure if it's a vista problem or a drive problem but my google searching leads me to believe it's a vista problem.

I have a Sony Vaio laptop that runs windows vista home premium (32 bit) with a Matshita dvd-ram uj870qj ata device drive.

I am not able to burn cds or dvds using Windows Media Player or Nero (In windows media player I get the error code c00d10da and in Nero i just get "burn failed"). I have been having the problem for a long time and I'm not sure if it started after an update or downloading new software. Until today it would usually push through and burn an entire cd after 3 mistakes (in other words wasting 3 cds as it will burn the first few songs each time only) but now I have wasted about 9 cds and it's not working.

I have spent a few hours googling the error code and it seems to be fairly popular with vista users who are trying on several different programs. I have tried one suggestion that worked for someone else of run>regsvr32.exe. wmp.dll but it did not work. I have tried to install a new version of media player over top of my old one but it won't let me and vista won't let you remove media player (i'm sure it will SOMEHOW but i'm not very computer savy).

If anyone has a resolution to this problem you would be my hero! The easier the solution the better but if it's a bit complicated a step by step instruction would be greatly appreciated.
 

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Discussion Starter · #8 ·
post the nero burn log
Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100
(Nero Express)
Recorder: <MATSHITA DVD-RAM UJ870QJ>Version: 1.00 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <MATSHITA DVD-RAM UJ870QJ >Version: 1.00 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ870QJ F: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1013MB (1038144kB)
Free physical memory: 273MB (280412kB)
Memory in use : 72 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

15.5.2009
Audio CD
6:52:39 AM #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

6:52:40 AM #2 CDADOC -1 File Cdadoc.cpp, Line 1585
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No

6:52:40 AM #3 Text 0 File Burncd.cpp, Line 3257
MATSHITA DVD-RAM UJ870QJ
Buffer underrun protection activated

6:52:40 AM #4 Text 0 File AudioCompilationImpl.cpp, Line 838
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

6:52:40 AM #5 Text 0 File Burncd.cpp, Line 3587
Turn on Disc-At-Once, using CD-R/RW media

6:52:40 AM #6 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 359843
Last address to be written: 332007

6:52:40 AM #7 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)

6:52:40 AM #8 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: MATSHITA DVD-RAM UJ870QJ;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

6:52:40 AM #9 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================

6:52:40 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 744

6:52:40 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [F: MATSHITA DVD-RAM UJ870QJ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 19: Idx 0 Idx 1 Next Trk
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 38963232, ISRC ""
2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 38963232 39316032 73805760, ISRC ""
3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 73805760 74158560 116929680, ISRC ""
4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 116929680 117282480 152665968, ISRC ""
5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 152665968 153018768 193877712, ISRC ""
6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 193877712 194230512 251788656, ISRC ""
7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 251788656 252141456 289206624, ISRC ""
8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 289206624 289559424 334132176, ISRC ""
9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 334132176 334484976 379283520, ISRC ""
10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 379283520 379636320 417618768, ISRC ""
11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 417618768 417971568 461655264, ISRC ""
12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 461655264 462008064 504242928, ISRC ""
13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 504242928 504595728 544937232, ISRC ""
14: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 544937232 545290032 592442928, ISRC ""
15: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 592442928 592795728 634202688, ISRC ""
16: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 634202688 634555488 668570112, ISRC ""
17: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 668570112 668922912 709974720, ISRC ""
18: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 709974720 710327520 745177104, ISRC ""
19: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 745177104 745529904 781235616, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
0 | 1 | 1 | 0x21 | 16416 | 0 | 0x00
16416 | 2 | 0 | 0x21 | 0 | 0 | 0x00
16566 | 2 | 1 | 0x21 | 14664 | 16566 | 0x00
31230 | 3 | 0 | 0x21 | 0 | 0 | 0x00
31380 | 3 | 1 | 0x21 | 18185 | 31380 | 0x00
49565 | 4 | 0 | 0x21 | 0 | 0 | 0x00
49715 | 4 | 1 | 0x21 | 15044 | 49715 | 0x00
64759 | 5 | 0 | 0x21 | 0 | 0 | 0x00
64909 | 5 | 1 | 0x21 | 17372 | 64909 | 0x00
82281 | 6 | 0 | 0x21 | 0 | 0 | 0x00
82431 | 6 | 1 | 0x21 | 24472 | 82431 | 0x00
106903 | 7 | 0 | 0x21 | 0 | 0 | 0x00
107053 | 7 | 1 | 0x21 | 15759 | 107053 | 0x00
122812 | 8 | 0 | 0x21 | 0 | 0 | 0x00
122962 | 8 | 1 | 0x21 | 18951 | 122962 | 0x00
141913 | 9 | 0 | 0x21 | 0 | 0 | 0x00
142063 | 9 | 1 | 0x21 | 19047 | 142063 | 0x00
161110 | 10 | 0 | 0x21 | 0 | 0 | 0x00
161260 | 10 | 1 | 0x21 | 16149 | 161260 | 0x00
177409 | 11 | 0 | 0x21 | 0 | 0 | 0x00
177559 | 11 | 1 | 0x21 | 18573 | 177559 | 0x00
196132 | 12 | 0 | 0x21 | 0 | 0 | 0x00
196282 | 12 | 1 | 0x21 | 17957 | 196282 | 0x00
214239 | 13 | 0 | 0x21 | 0 | 0 | 0x00
214389 | 13 | 1 | 0x21 | 17152 | 214389 | 0x00
231541 | 14 | 0 | 0x21 | 0 | 0 | 0x00
231691 | 14 | 1 | 0x21 | 20048 | 231691 | 0x00
251739 | 15 | 0 | 0x21 | 0 | 0 | 0x00
251889 | 15 | 1 | 0x21 | 17605 | 251889 | 0x00
269494 | 16 | 0 | 0x21 | 0 | 0 | 0x00
269644 | 16 | 1 | 0x21 | 14462 | 269644 | 0x00
284106 | 17 | 0 | 0x21 | 0 | 0 | 0x00
284256 | 17 | 1 | 0x21 | 17454 | 284256 | 0x00
301710 | 18 | 0 | 0x21 | 0 | 0 | 0x00
301860 | 18 | 1 | 0x21 | 14817 | 301860 | 0x00
316677 | 19 | 0 | 0x21 | 0 | 0 | 0x00
316827 | 19 | 1 | 0x21 | 15181 | 316827 | 0x00
332008 | lead-out | 1 | 0x01 | 0 | 0 | 0x00

6:52:44 AM #12 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

6:52:44 AM #13 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-No, small files-No (<64KB)

6:52:44 AM #14 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 24x (3,600 KB/s)

6:52:44 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

6:52:44 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #16566

6:52:44 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #31380

6:52:44 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #49715

6:52:44 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #64909

6:52:44 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #82431

6:52:44 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #107053

6:52:44 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #122962

6:52:44 AM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #142063

6:52:44 AM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #161260

6:52:44 AM #25 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #177559

6:52:44 AM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #0): write at #196282

6:52:44 AM #27 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #0): write at #214389

6:52:44 AM #28 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #0): write at #231691

6:52:44 AM #29 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 14 (relocatable, no disc pos, no patch infos, orig at #0): write at #251889

6:52:44 AM #30 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 15 (relocatable, no disc pos, no patch infos, orig at #0): write at #269644

6:52:44 AM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 16 (relocatable, no disc pos, no patch infos, orig at #0): write at #284256

6:52:44 AM #32 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 17 (relocatable, no disc pos, no patch infos, orig at #0): write at #301860

6:52:44 AM #33 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 18 (relocatable, no disc pos, no patch infos, orig at #0): write at #316827

6:52:44 AM #34 Text 0 File MMC.cpp, Line 17681
StartDAO : CD-Text - On

6:52:44 AM #35 Text 0 File MMC.cpp, Line 21875
Set BUFE: Buffer underrun protection -> ON

6:52:44 AM #36 Text 0 File MMC.cpp, Line 17911
CueData, Len=320
21 00 00 41 00 00 00 00
21 01 00 00 00 00 00 00
21 01 01 00 00 00 02 00
21 02 00 00 00 03 28 42
21 02 01 00 00 03 2a 42
21 03 00 00 00 06 3a 1e
21 03 01 00 00 07 00 1e
21 04 00 00 00 0b 02 41
21 04 01 00 00 0b 04 41
21 05 00 00 00 0e 19 22
21 05 01 00 00 0e 1b 22
21 06 00 00 00 12 13 06
21 06 01 00 00 12 15 06
21 07 00 00 00 17 2f 1c
21 07 01 00 00 17 31 1c
21 08 00 00 00 1b 13 25
21 08 01 00 00 1b 15 25
21 09 00 00 00 1f 22 0d
21 09 01 00 00 1f 24 0d
21 0a 00 00 00 23 32 0a
21 0a 01 00 00 23 34 0a
21 0b 00 00 00 27 1b 22
21 0b 01 00 00 27 1d 22
21 0c 00 00 00 2b 25 07
21 0c 01 00 00 2b 27 07
21 0d 00 00 00 2f 26 27
21 0d 01 00 00 2f 28 27
21 0e 00 00 00 33 1d 10
21 0e 01 00 00 33 1f 10
21 0f 00 00 00 37 3a 27
21 0f 01 00 00 38 00 27
21 10 00 00 00 3b 37 13
21 10 01 00 00 3b 39 13
21 11 00 00 00 3f 0a 06
21 11 01 00 00 3f 0c 06
21 12 00 00 00 43 04 3c
21 12 01 00 00 43 06 3c
21 13 00 00 00 46 18 1b
21 13 01 00 00 46 1a 1b
01 aa 01 01 00 49 30 3a

6:52:44 AM #37 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

6:53:44 AM #38 SPTI -1135 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
CDB Data: 0x2A 00 00 00 44 9D 00 00 1B 00 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
Sense Area: 0xF1 00 03 00 00 42 36 0A 00 2B 00 00 0C
Buffer x09aa8f80: Len xf810
0x7A 01 32 05 F0 03 1F 04 10 05 8E 01 B3 04 E0 FD
0x3B 05 F4 F7 E8 06 3F F2 70 07 85 ED BA 06 E2 E8
0x81 06 81 E6 B7 07 DE E5 54 09 C5 E3 B9 08 64 E1

6:53:44 AM #39 CDR -1135 File Writer.cpp, Line 306
Write error
F: MATSHITA DVD-RAM UJ870QJ

6:53:44 AM #40 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

6:53:44 AM #41 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 24x (3,600 KB/s)

6:53:44 AM #42 Text 0 File AudioCompilationImpl.cpp, Line 863
DRM: DRM burn session terminated.

6:53:44 AM #43 Text 0 File AudioCompilationImpl.cpp, Line 892
DRM: Closing entire DRM handling. Bye.

6:53:44 AM #44 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

6:53:48 AM #45 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed

6:53:48 AM #46 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
 

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77,999 Posts
check for a firmware update for the drive

try a different brand of disks

burn at a slow speed

do a test burn first to see if there is still a problem

it also mentions drm cancelled which indicates the files are copyrighted and have drm protection
 
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