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Discussion Starter · #1 ·
OK real mystery this one ...... I have a laptop ... had been working kind of OK but not great with frequent dropped connection

but lately cant access internet at all wirelessly although it says I am connected to internet which I must be because I can ping yahoo etc and can send and receive emails. also can use network printer OK

tried safari and firefox ... same problem so doesn't look like it is IE

this would seems to be confirmed because if you connect to router directly with wire everything works fine

final diagnostic ... a different laptop connects and runs fine wirelessly

tried belkin technical support - helpful but no cigar

any ideas?
 

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When connected wirelessly only, please to the following steps.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



And also this.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG

PING <computer_IP_address>

PING <default_gateway_address>

PING 216.109.112.135

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #3 ·
here you go ... had trouble copy pasting the other 2 pings but they worked fine too

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\David Bennett>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SamsungX05
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-00-F0-83-14-2A

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) PRO/Wireless LAN 2100 3B Mi
ni PCI Adapter
Physical Address. . . . . . . . . : 00-04-23-57-DA-8E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.9
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : 31 May 2008 15:05:12
Lease Expires . . . . . . . . . . : 17 April 1907 08:36:56



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\David Bennett>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SamsungX05
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-00-F0-83-14-2A

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Intel(R) PRO/Wireless LAN 2100 3B Mi
ni PCI Adapter
Physical Address. . . . . . . . . : 00-04-23-57-DA-8E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.9
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : 31 May 2008 15:05:12
Lease Expires . . . . . . . . . . : 17 April 1907 08:36:56

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\David Bennett>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:

Reply from 192.168.2.1: bytes=32 time=3ms TTL=128
Reply from 192.168.2.1: bytes=32 time=8ms TTL=128
Reply from 192.168.2.1: bytes=32 time=2ms TTL=128
Reply from 192.168.2.1: bytes=32 time=4ms TTL=128

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 8ms, Average = 4ms

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\David Bennett>ping 192.168.2.9

Pinging 192.168.2.9 with 32 bytes of data:

Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
Reply from 192.168.2.9: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.2.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
 
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