My printer has this problem:
- when i push the on/off button, the 2 cartridge support goes from right to left, then left to right, with a lot of speed and it seems to me with no control. Then it stops. When i lift the top cover, nothing happens, the cartridge doesn't come to the position from far left, where u were supose to put the new ones.
Hope i was clear enough, cause my english is not so good.