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Whenever I try to restart in safe mode the coputer either freezes once it gets to the desktop screen or it doesn't freeze but my start menu doesn't appear or anything - i can do nothing...

ah man - if anyone knows how to fix this problem or furthermore is a CDRW expert - please let me know!!!

THANKS!
 

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Windows 98 Does Not Start in Safe Mode
Any of the following conditions can cause Windows 98 not to start in Safe mode:
Your computer is infected with a virus.

For additional information about computer viruses, click the article number below to view the article in the Microsoft Knowledge Base:
Q129972 Description of Computer Viruses
Your computer's CMOS settings are not correct. Check your computer's CMOS settings to make sure they are correct. Note that you may need to contact the computer manufacturer to verify these settings.


There is a hardware conflict. These conflicts can include, but are not limited to, PCI BIOS settings, IRQ conflicts, redundant COM ports (for example, two COM1 ports, or an internal modem set to use the same COM port as an existing serial port), and defective RAM chips.


A setting in the Msdos.sys file needs to be changed (for example, the Logo setting should be set to zero).

For additional information about the Msdos.sys file, click the article number below to view the article in the Microsoft Knowledge Base:
Q118579 Contents of the Windows Msdos.sys File
You have a compressed drive that is unable to mount a compressed volume file (CVF).

For additional information about how to troubleshoot DriveSpace issues, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q130018 Computer Caught in Reboot Loop After Using DriveSpace
Q133175 Troubleshooting DriveSpace in Windows 95
If you are still unable to start Windows 98 in Safe mode, run the Windows Registry Checker (Scanreg.exe) tool as there may be a problem with the system registry. To start Windows Registry Checker, restart your computer, press and hold CTRL, choose Command Prompt Only , type scanreg , and then press ENTER. For additional information about Windows Registry Checker, click the article number below to view the article in the Microsoft Knowledge Base:
Q183887 Description of the Windows Registry Checker Tool (Scanreg.exe)
For additional information about receiving an error message that your registry is damaged after you run the Scanreg.exe, click the article number below to view the article in the Microsoft Knowledge Base:
Q186909 Registry Checker Continues to Detect Registry Damage
If you are still unable to start Windows 98 in Safe mode after you use Windows Registry Checker, install Windows 98 into a new, empty folder. This step helps to establish whether the problem is related to a remnant of the previous operating system (such as a configuration setting) or a hardware problem.

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Windows 98 Starts in Safe Mode
If Windows 98 starts in Safe mode, step through the startup process to see if any devices do not load properly:
Click Start , click Run , type msconfig in the Open box, and then click OK .


Click Selective Startup .


Try different boot options. The following table lists several startup options. The options are labeled Boot A, Boot B, Boot C. To use a boot option, click the appropriate check boxes to select or clear them. Follow the instructions below the table to determine the cause of your problem.

Boot A Boot B Boot C
------------------------------------------------------------
Process Config.sys file Yes No Yes
Process Autoexec.bat file Yes No Yes
Process Winstart.bat (if available) Yes Yes No
Process System.ini file No Yes Yes
Process Win.ini file No Yes Yes
Load Startup Group items Yes Yes No

NOTE : The Msconfig tool cannot disable a file that has the read-only attribute, although it behaves as though it can. To determine if the Msconfig tool has replaced the file you are attempting to disable with a copy of the file, text similar to the following text should appear at the beginning of the file:

rem
rem *** DO NOT EDIT THIS FILE! ***
rem
rem This file was created by the System Configuration Utility as
rem a placeholder for your AUTOEXEC.BAT file. Your actual
rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH.
rem

NOTE : If Windows 98 does not start normally under any of the following scenarios, see the "Troubleshooting Protected-Mode Driver Problems" section later in this article.

First, try the Boot A option. If Windows 98 does not start normally under these conditions, try the Boot B option. If Windows 98 does start normally using the Boot A option, there is a problem in the System.ini or Win.ini file. To find which line in the System.ini or Win.ini file is causing the problem:


Click Start , click Run , type msconfig in the Open box type, and then click OK .


Click the Win.ini tab.


Double-click the Windows folder.


Click to clear the load= and run= check boxes.


Click OK .


When you are prompted to restart your computer, click Yes .


If Windows 98 starts normally using the Boot B option, there is a problem with a driver or terminate-and-stay-resident (TSR) program being loaded from the Config.sys or Autoexec.bat file. See the "Troubleshooting TSR Problems" section later in this article.

If Windows 98 does not start normally with the Boot A or Boot B options, try the Boot C option. If Windows 98 starts normally using the Boot C option, there is a problem with a program that is run during startup. See the "Troubleshooting StartUp Folder Problems" section later in this article.

If you are still unable to start Windows 98 normally, use the System File Checker tool to check for damaged or replaced system files. To start System File Checker, click Start , point to Programs , point to Accessories , point to System Tools , click System Information , and then click System File Checker on the Tools menu. For information about how to use System File Checker to extract a file, please see the "System File Checker Tool" section of the following article in the Microsoft Knowledge Base:


Q129605 How to Extract Original Compressed Windows Files
For additional information about System File Checker, click the article number below to view the article in the Microsoft Knowledge Base:
Q185836 Description of the System File Checker Tool (Sfc.exe)
If you are still unable to start Windows 98 normally, see the "Troubleshooting Protected-Mode Driver Problems" section later in this article.
 

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cannot run in safe mode

Alternative method to start Windows 98/Me in Safe Mode:
1. Click Start, and then click Run.
2. Type msconfig and then click OK.
3. Click Advanced, and check Enable Startup Menu.
4. Click OK, and then click OK again. Click Yes when you are prompted to restart Windows. Windows restarts and displays the Windows Startup Menu.
5. At the Windows Startup Menu, press 3 for Safe Mode, and then press Enter. Windows will restart in Safe Mode.
6. To restore your system to normal settings, follow steps 1 through 4 and uncheck Enable Startup Menu.
7. Restart the computer.

If all else fails:
1. Insert a nonbootable floppy disk into your disk drive.
2. Restart the computer. You will see an error message similar to, "Non-System Disk, please replace the disk and press any key."
3. Eject the floppy disk and start tapping the F8 key repeatedly until you see the Windows Startup Menu.
4. Using the cursor keys, scroll down to Safe Mode, and then press Enter.
 
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