Hi unc417. Have you tried replacing the cord that goes from your modem to the PC? If you have try this.
Go to Start > Run and type CMD - click OK
In the command prompt window that opens, type the following commands, each followed by the Enter key:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reboot your PC.
Go to Start > Run and type CMD - click OK
In the command prompt window that opens, type the following commands, each followed by the Enter key:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reboot your PC.