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Cannot connect to the internet

984 Views 6 Replies 3 Participants Last post by  Riskyone101, 
M
Hey, I'm currently using a Compaq Presario SR5710F Desktop PC which was running on Windows Vista Home Premium and recently upgraded to Windows 7 Ultimate. Recently my internet crashed, which unable me from connecting to the internet. Wireless connections work fine except for my computer so I figured its not the modem/router problem as how they were synced and working on other computers. I've been wondering if it was a driver issue, like my driver couldnt detect the internet due to the upgrade to windows 7. Is there a solution to this problem? Thanks for the support!
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makinu1der2
Open Device Manager and post any device errors.

If there are any driver error you can obtain the drivers from the manufacturer.

Compaq Presario SR5710F
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M
Umm..I'm pretty new at this, but how do I check for any device errors?
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M
Umm..I'm pretty new at this, but how do I check for any device errors? I'm sorry if I may sound stupid but I really have no clue :tongue:
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makinu1der2
Click the Start > right-click Computer > select Manage >select Device Manager

Once Device Manager opens post any drivers errors.
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M
No drivers errors to be found, just to make sure if I'm doing this correctly how do you check the errors once your in Device Manager. I ran though some checks inside the "Computer" and they all seemed to be up-to date, etc.
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Riskyone101
Hello,

What is the "name and model number" of the wireless adapter you are trying to use on Windows 7 Ultimate?

Have you also tried running the driver installation in compatible mode? from my experiences you will probably need to.
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