Windows 7 Laptop.
I plugged in a Samsung mobile phone to the laptop using the USB cable supplied with the phone and it did not appear in Windows Explorer. It appeared as an "Other" device in Device Manager and so I then downloaded and installed Samsung's Kies program which included a driver. The phone appeared as a device in Device Manager (removing it from "Other"). When I plugged in the phone to a USB slot I heard the "bleep" that I expected, indicating that the phone connection had been recognised by the laptop. However, the phone still did not appear as an entry in Windows Explorer OR the Kies program. All I could access were the folders on the laptop. Any advice please?