Tech Support banner

Not open for further replies.
1 - 8 of 8 Posts

36 Posts
Discussion Starter #1
It seems like there is a lot of crap.

Logfile of HijackThis v1.99.1
Scan saved at 8:41:28 PM, on 11/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Winamp\winamp.exe
C:\DOCUME~1\Lexy\LOCALS~1\Temp\Temporary Directory 2 for\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) -
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

TSF Security Manager, Emeritus
52,197 Posts
Are you having any issues? If so, please explain. I don't see any malware in that log. HijackThis doesn't see everything out there these days....let's have you run some tools and see if anything lurks.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

Perform an online scan with Internet Explorer with

Kaspersky Online Scanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    • Standard
    • Scan Options:
    • Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Take note the names and locations of any file it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

36 Posts
Discussion Starter #3
i will do this once i get home.
i had posted up in another forum (other hardware here) what that my mouse is severely acting up.
i have everything you listed and regularly run except the shredder. I also have in addition to that pestpatrol.
i'm on campus now but like i said once i get home i will create the perm. folder and run that online scanner. i always forget that about hjt.

36 Posts
Discussion Starter #4
the vx2 came back clean.
the kaspersky came back (WILL EDIT POST WHEN DONE)
New problem tonight when i got home.
it takes everything at least 5 mins to load after clicking on it. then once everything starts running it goes in spurts (same as mouse now). it will run good for a couple mins then everything goes back to halt.
i am watching the system idle process all the while and it never goes below 89%.
could i possibly have some hardware going bad i wonder???
after 20 mins of this it is completely fine but upon every restart it reverts back to this.

36 Posts
Discussion Starter #5
ok no i won't edit the post as i can't lol

Wednesday, November 02, 2005 20:15:00
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version:
Kaspersky Anti-Virus database last update: 3/11/2005
Kaspersky Anti-Virus database records: 148282

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:

Scan Statistics:
Total number of scanned objects: 40207
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 2410 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.


TSF Security Manager, Emeritus
52,197 Posts
It could be hardware, or OS corruption...let's look at one more tool. System Idle process as a high number is not a bad thing.

When a computer is Idle it will have a high System Idle process under the CPU often in the 90's. This is completely normal for a computer as it waits for something to do. If you leave the Task Manager open a program you will notice that the System Idle process decreases its CPU usage.

Are there any issues in Device Manager? Start>Run>devmgmt.msc and hit Enter. I see from your other thread that this is unlikely. Are all your fans spinning?

Do you have an XP install CD? Run the System File Checker to see if any files are missing or corrupted.

Start>Run>sfc /scannow

Last, let's dig a little deeper:

Download StartDreck

Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'

Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.

36 Posts
Discussion Starter #7
StartDreck (build 2.1.7 public stable) - 2005-11-03 @ 22:03:42 (GMT -05:00)
Platform: Windows XP (Win NT 5.1.2600 Service Pack 2)
Internet Explorer: 6.0.2900.2180
Logged in as Lexy at LEX

»Run Keys
»Current User
»Default User
»Local Machine
*PestPatrol Control Center=c:\PROGRA~1\PESTPA~1\PPControl.exe
*zBrowser Launcher=C:\Program Files\Logitech\iTouch\iTouch.exe
*Zone Labs Client=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
*NvCplDaemon=RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
*McAfeeUpdaterUI="C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
»File Associations (CR)
*batfile="%1" %*
*comfile="%1" %*
*SpybotSD.DisabledFile="C:\Program Files\Spybot - Search & Destroy\blindman.exe" "%1"
*exefile="%1" %*
*htafile=C:\WINDOWS\System32\mshta.exe "%1" %*
*JSFile=%SystemRoot%\System32\WScript.exe "%1" %*
*JSEFile=%SystemRoot%\System32\WScript.exe "%1" %*
*piffile="%1" %*
*regfile=regedit.exe "%1"
*scrfile="%1" /S
*txtfile=%SystemRoot%\system32\NOTEPAD.EXE %1
*VBSFile=%SystemRoot%\System32\WScript.exe "%1" %*
*VBEFile=%SystemRoot%\System32\WScript.exe "%1" %*
*WSHFile=%SystemRoot%\System32\WScript.exe "%1" %*
*WSFFile=%SystemRoot%\System32\WScript.exe "%1" %*
`lnkfile= [key or value does not exist]
»Active Setup (LM)
+Internet Explorer/>{26923b43-4d38-484f-9b9e-de460746276c}
*StubPath=%systemroot%\system32\shmgrate.exe OCInstallUserConfigIE
+Browser Customizations/>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
+Outlook Express/>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}
*StubPath=%systemroot%\system32\shmgrate.exe OCInstallUserConfigOE
+Themes Setup/{2C7339CF-2B09-4501-B3F3-F3508C9228ED}
*StubPath=%SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
+Microsoft Outlook Express 6/{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
*StubPath="%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
+NetMeeting 3.01/{44BBA842-CC51-11CF-AAFA-00AA00B6015B}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT
+Internet Explorer/{4b218e3e-bc98-4770-93d3-2731b9329278}
*StubPath=%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf
+Windows Messenger 4.7/{5945c046-1e7d-11d1-bc44-00c04fd912be}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser
+Microsoft Windows Media Player/{6BF52A52-394A-11d3-B153-00C04F79FAA6}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub
+Address Book 6/{7790769C-0471-11d2-AF11-00C04FA35D02}
*StubPath="%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
+Windows Desktop Update/{89820200-ECBD-11cf-8B85-00AA005B4340}
*StubPath=regsvr32.exe /s /n /i:U shell32.dll
+Internet Explorer 6/{89820200-ECBD-11cf-8B85-00AA005B4383}
»Browser Helper Objects (LM)
`InprocServer32=C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
»Internet Explorer
»Current User
*Local Page=C:\WINDOWS\system32\blank.htm
*Search Page=
*Start Page=
»Default User
»Local Machine
*Local Page=%SystemRoot%\system32\blank.htm
*Search Page=
*Start Page={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
»ShellServiceObjectDelayLoad (LM)
»Special NT Values
»Current User
*Programs=com exe bat pif cmd
»Default User
*Programs=com exe bat pif cmd
»Local Machine
»Autostart Folders
»Current User
*C:\Documents and Settings\Lexy\Start Menu\Programs\Startup\desktop.ini
»Default User
*C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini
»Local Machine
*C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
»Text Files
`[boot loader]
`[operating systems]
`multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
`dos=high, umb
`@echo off
`lh %SystemRoot%\system32\mscdexnt.exe
`lh %SystemRoot%\system32\redir
`lh %SystemRoot%\system32\dosx
`SET BLASTER=A220 I5 D1 P330 T3
` localhost
»Program Files
»%PATH% Companion Files
»VMM32Files (LM)
»Application specific
»MS Office 97/8.0 STARTUP-PATH
»Current User
»Default User
»Local Machine
»ICQ NetDetect
»Current User
»Default User

No driver issues. No ?, !, etc.
All fans are spinning as I regularly keep check on this (I am obsessive about my circulation).
No Files missing or corrupted for XP Disk.
I think that's everything?

TSF Security Team, Emeritus
6,962 Posts
Did you install any hardware/software right before this issue appeared? Your logs are clean..and it doesn't seam your issue is malware related. Let's try one more scanner...

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
    [*] Click on see report. Then click Save report
Please post that log in your next reply.
1 - 8 of 8 Posts
Not open for further replies.