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can not remove error cleaner, privacy protector, spyware and malware protection

1399 Views 3 Replies 2 Participants Last post by  Pancake
i have tried mcafee virus scan, smit fraud fix, avg spyware scanner, adware spyware scanner with no luck. I get error message that some one is trying to infect my pc with spyware and viruses. internet explorer is not working and has become unresponsive. I took all the steps advised here and now posting hjt log and combofix log here.

hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:32:48 PM, on 3/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\SiteAdvisor\6173\SAService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\SiteAdvisor\6173\SiteAdv.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
C:\WINDOWS\System32\rsvp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6173\SiteAdv.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MI69DF~1\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: GNX Rolex - {864C6115-9FB8-46F9-9E8C-157F4F6FCCA3} - C:\WINDOWS\drnpfdxrqv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6173\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MVS Splash] C:\Program Files\McAfee\Managed VirusScan\Agent\Splash.exe
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6173\SiteAdv.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI69DF~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI69DF~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI69DF~1\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI69DF~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://vs.mcafeeasap.com/MC/ENU/VS40/bin/myCioAgt.20060504175614.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - http://www.vistatestdrive.com/ActiveX/VMRCActiveXClient1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://er-sbs1.ercorp.com/Remote/msrdp.cab
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopcast.com/download/SOPCORE.CAB
O16 - DPF: {95A161E7-F130-4BB6-A4A1-4241FD68B9ED} (WebCamX Control) - http://64.192.7.198/WebCamX.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mba-qc.com
O17 - HKLM\Software\..\Telephony: DomainName = mba-qc.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EEB77987-9B1E-4558-B5C6-5D629BA04D78}: NameServer = 192.168.240.150
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mba-qc.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI69DF~1\Office12\GR99D3~1.DLL
O18 - Protocol: x-cnote - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINDOWS\system32\hsppp.dll
O21 - SSODL: altvxvm - {78B1B1B3-3759-43E0-B7EF-5FA4478C6F73} - C:\WINDOWS\altvxvm.dll
O21 - SSODL: bokpkov - {762763A0-ACCF-4503-A47E-DB12107D5B09} - C:\WINDOWS\bokpkov.dll
O23 - Service: McAfee Application Installer Cleanup (0057491204566551) (0057491204566551mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\005749~1.EXE (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6173\SAService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 12472 bytes
.................................................................................................
here goes combo fix log

ComboFix 08-03-17.1 - eduardo 2008-03-18 15:18:19.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.557 [GMT -7:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
* Created a new restore point

*Non default MBR detected - Run MBR check*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Administrator\Desktop\Error Cleaner.url
C:\Documents and Settings\Administrator\Desktop\Privacy Protector.url
C:\Documents and Settings\Administrator\Desktop\Spyware&Malware Protection.url
C:\Documents and Settings\Administrator\Favorites\Error Cleaner.url
C:\Documents and Settings\Administrator\Favorites\Privacy Protector.url
C:\Documents and Settings\Administrator\Favorites\Spyware&Malware Protection.url

.
((((((((((((((((((((((((( Files Created from 2008-02-18 to 2008-03-18 )))))))))))))))))))))))))))))))
.

2008-03-18 12:47 . 2008-03-18 12:47 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-03-18 12:46 . 2008-03-18 12:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-03-18 12:46 . 2007-05-30 05:10 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-03-18 10:18 . 2008-03-18 10:18 <DIR> d-------- C:\Program Files\Common Files\Macrovision Shared
2008-03-17 11:38 . 2008-03-17 11:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-03-17 10:24 . 2008-03-18 15:23 1,347,616 --ahs---- C:\WINDOWS\system32\drivers\fidbox.dat
2008-03-17 10:24 . 2008-03-18 14:50 16,364 --ahs---- C:\WINDOWS\system32\drivers\fidbox.idx
2008-03-17 09:14 . 2007-11-14 16:05 75,248 --a------ C:\WINDOWS\zllsputility.exe
2008-03-17 09:14 . 2004-04-27 04:40 11,264 --a------ C:\WINDOWS\system32\SpOrder.dll
2008-03-17 09:14 . 2008-03-17 09:21 4,212 ---h----- C:\WINDOWS\system32\zllictbl.dat
2008-03-17 09:13 . 2008-03-17 09:13 <DIR> d-------- C:\Program Files\Zone Labs
2008-03-17 09:12 . 2008-03-18 11:17 <DIR> d-------- C:\WINDOWS\Internet Logs
2008-03-14 14:42 . 2008-03-18 10:36 3,596 --a------ C:\WINDOWS\system32\tmp.reg
2008-03-13 16:45 . 2008-03-13 09:34 266,240 --a------ C:\WINDOWS\drnpfdxrqv.dll
2008-03-13 16:45 . 2008-03-13 09:34 249,856 --a------ C:\WINDOWS\altvxvm.dll
2008-03-13 16:45 . 2008-03-13 09:34 229,376 --a------ C:\WINDOWS\bokpkov.dll
2008-03-13 16:45 . 2008-03-13 09:34 94,208 --a------ C:\WINDOWS\fmsxwqs.exe
2008-03-13 16:31 . 2008-03-13 16:31 <DIR> d-------- C:\Program Files\Visual CertExam Suite
2008-03-12 13:32 . 2008-03-12 13:32 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-03-12 13:32 . 2008-03-12 13:32 1,409 --a------ C:\WINDOWS\QTFont.for
2008-03-06 13:42 . 2008-03-06 13:42 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-03-06 13:32 . 2008-03-06 13:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\InstallShield
2008-03-06 13:30 . 2008-03-14 08:57 <DIR> d-------- C:\WINDOWS\system32\DLA
2008-03-06 13:25 . 2008-03-06 13:50 <DIR> d-------- C:\Program Files\Roxio
2008-03-04 16:23 . 2008-03-04 16:38 <DIR> d-------- C:\Program Files\BandwidthMonitor
2008-03-04 16:23 . 2008-03-04 16:23 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\BWMonitor
2008-03-03 13:22 . 2008-03-03 13:22 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\3D Button Visual Editor
2008-02-28 12:35 . 2008-02-28 12:39 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\SpamBayes
2008-02-28 12:31 . 2008-02-28 12:31 <DIR> d-------- C:\Program Files\SpamBayes
2008-02-28 11:36 . 2008-03-03 10:54 <DIR> d-------- C:\Program Files\PRTG Traffic Grapher
2008-02-22 11:53 . 2008-02-22 11:53 <DIR> d-------- C:\WINDOWS\system32\XPSViewer
2008-02-22 11:52 . 2008-02-22 11:52 <DIR> d-------- C:\Program Files\Reference Assemblies
2008-02-22 11:51 . 2006-06-29 14:07 14,048 --------- C:\WINDOWS\system32\spmsg2.dll
2008-02-21 17:09 . 2008-02-21 17:09 <DIR> d-------- C:\Program Files\Microsoft Data Protection Manager
2008-02-21 17:08 . 2008-02-21 17:08 2 --a------ C:\WINDOWS\system32\DPMACCurr.errlog
2008-02-21 17:08 . 2008-02-21 17:08 2 --a------ C:\WINDOWS\system32\AgentBootstrapperCurr.errlog
2008-02-21 11:50 . 2008-02-21 13:09 531 --a------ C:\QMBACKUP.QM

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-17 17:32 --------- d-----w C:\Program Files\Java
2008-03-17 17:20 --------- d-----w C:\Program Files\Eusing Free Registry Cleaner
2008-03-14 07:00 --------- d-----w C:\Documents and Settings\NetworkService\Application Data\SiteAdvisor
2008-03-11 23:35 --------- d-----w C:\Documents and Settings\Administrator\Application Data\U3
2008-03-08 12:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\FLEXnet
2008-03-06 20:36 --------- d-----w C:\Program Files\McAfee
2008-03-06 20:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-03-06 20:32 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-02-22 18:58 --------- d-----w C:\Program Files\MSBuild
2008-02-21 23:34 --------- d-----w C:\Documents and Settings\Administrator\Application Data\SiteAdvisor
2008-02-20 16:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-02-16 08:00 --------- d-----w C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2008-02-14 01:14 --------- d-----w C:\Program Files\SiteAdvisor
2008-02-08 19:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-01-11 00:20 381,459 ----a-w C:\WINDOWS\system32\Instcodec.exe
2007-04-12 15:36 722,176 ----a-w C:\Documents and Settings\Administrator\gotomypc_428.exe
2006-11-06 20:37 563,712 ----a-w C:\Documents and Settings\Administrator\gotomypc_370.exe
2006-10-18 18:27 88 --sh--r C:\WINDOWS\system32\85E6EA0219.sys
2007-03-23 15:28 1,682 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{864C6115-9FB8-46F9-9E8C-157F4F6FCCA3}]
2008-03-13 09:34 266240 --a------ C:\WINDOWS\drnpfdxrqv.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24 1694208]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2006-10-24 17:10 4662776]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-04-23 13:45 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2006-05-25 08:43 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2006-05-25 08:43 126976]
"MVS Splash"="C:\Program Files\McAfee\Managed VirusScan\Agent\Splash.exe" [2008-01-22 23:09 468288]
"McAfee Managed Services Tray"="C:\Program Files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe" [2008-01-22 23:09 87360]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"LanguageShortcut"="C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [2006-04-13 12:09 49152]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6173\SiteAdv.exe" [2007-02-03 11:25 36904]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 22:46 624248]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-08-27 08:58 185632]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-12-11 11:56 286720]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 17:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 17:50 81920]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05 919016]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 02:25 6731312]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-01-18 17:53:09 113664]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-09-19 10:36:08 960032]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableBkGndGroupPolicy"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"altvxvm"= {78B1B1B3-3759-43E0-B7EF-5FA4478C6F73} - C:\WINDOWS\altvxvm.dll [2008-03-13 09:34 249856]
"bokpkov"= {762763A0-ACCF-4503-A47E-DB12107D5B09} - C:\WINDOWS\bokpkov.dll [2008-03-13 09:34 229376]

[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Microsoft Office Groove.lnk]
backup=C:\WINDOWS\pss\Microsoft Office Groove.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ReBak.lnk]
backup=C:\WINDOWS\pss\ReBak.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2005-06-07 00:46 57344 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GhostStartTrayApp]
--a------ 2003-12-17 15:51 94208 C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
--a------ 2006-10-27 00:47 31016 C:\Program Files\Microsoft Office 2007\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\H/PC Connection Agent]
--a------ 2006-06-20 22:36 1207080 C:\PROGRA~1\MICROS~3\wcescomm.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
--a------ 2001-07-09 11:50 155648 C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
--------- 2005-12-07 23:57 30208 C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a------ 2007-04-23 13:45 68856 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Synchronization Manager]
--a------ 2004-08-04 00:56 143360 C:\WINDOWS\system32\mobsync.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TraySantaCruz]
--a------ 2002-04-03 15:47 290816 C:\WINDOWS\system32\tbctray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Z-SANService"=2 (0x2)
"RichVideo"=2 (0x2)
"prtgwatchservice"=2 (0x2)
"PRTGService"=2 (0x2)
"Pml Driver HPZ12"=3 (0x3)
"Microsoft Office Groove Audit Service"=3 (0x3)
"FLEXnet Licensing Service"=3 (0x3)
"EngineServer"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe"=
"C:\\Program Files\\Intuit\\QuickBooks Enterprise Solutions 7.0\\QBDBMgrN.exe"=
"C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Remote Helpdesk\\remhelp.exe"=
"C:\\Remote Helpdesk\\remhelpc.exe"=
"C:\\Program Files\\Microsoft Office 2007\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office 2007\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office 2007\\Office12\\ONENOTE.EXE"=
"C:\Program Files\Microsoft ActiveSync\rapimgr.exe"= C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"C:\Program Files\Microsoft ActiveSync\wcescomm.exe"= C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"C:\Program Files\Microsoft ActiveSync\WCESMgr.exe"= C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:mad:xpsp2res.dll,-22009
"3391:TCP"= 3391:TCP:rdp1
"3391:UDP"= 3391:UDP:rdp2
"2105:TCP"= 2105:TCP:hd
"2105:UDP"= 2105:UDP:hd2
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 ZetSFD;ZetSFD;C:\WINDOWS\system32\DRIVERS\ZetSFD.sys [2007-02-14 11:21]
R1 GhPciScan;GhostPciScanner;C:\Program Files\Symantec\Norton Ghost 2003\ghpciscan.sys [2003-12-17 15:41]
R2 MSSQL$ACT7;SQL Server (ACT7);"C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sACT7 []
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ []
R2 SFSZ;DataPlow SFS for Zetera Storage Devices;C:\WINDOWS\system32\drivers\sfsz.sys [2006-12-10 01:32]
R2 SQLWriter;SQL Server VSS Writer;"C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 05:29]
R3 KeyScrambler;KeyScrambler;C:\WINDOWS\system32\drivers\keyscrambler.sys [2007-12-29 07:35]
R3 ZetBus;Zetera Virtual Bus;C:\WINDOWS\system32\DRIVERS\ZetBus.sys [2007-02-14 11:21]
S2 0057491204566551mcinstcleanup;McAfee Application Installer Cleanup (0057491204566551);C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\005749~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini []
S2 myAgtSvc;McAfee Virus and Spyware Protection Service;C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe [2008-01-22 23:09]
S3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\AN983.sys [2004-08-03 22:31]
S3 atidgllk;atidgllk;F:\dirver\R105090\atidgllk.sys []
S3 DPMRA;DPMRA;"C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe" -DPMRA []
S3 mirrorv3;mirrorv3;C:\WINDOWS\system32\DRIVERS\rminiv3.sys [2006-11-01 05:01]
S3 tbcspud;Santa Cruz Driver;C:\WINDOWS\system32\drivers\tbcspud.sys [2002-04-03 15:51]
S3 tbcwdm;Santa Cruz WDM Driver;C:\WINDOWS\system32\drivers\tbcwdm.sys [2002-04-03 15:51]
S3 ZetMPD;ZetMPD;C:\WINDOWS\system32\DRIVERS\ZetMPD.sys [2007-02-14 11:21]
S4 EngineServer;EngineServer;"C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe" [2007-12-01 12:30]
S4 PRTGService;PRTG Service;C:\Program Files\PRTG Traffic Grapher\PRTG Traffic Grapher.exe [2008-01-14 15:33]
S4 prtgwatchservice;PRTG Watchdog;C:\Program Files\PRTG Traffic Grapher\watchdog\prtgwatchdog.exe [2006-07-26 12:03]
S4 Z-SANService;Z-SAN Service;C:\Program Files\NETGEAR\NETGEAR Storage Central Manager Utility\Z-SANService.exe []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\Z]
\Shell\AutoRun\command - Z:\start.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4f2f7ac5-5d63-11db-9dfc-be0ad298ff54}]
\Shell\AutoRun\command - E:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a49cf9d9-19d4-11dc-a3d9-000bdb7f781b}]
\Shell\AutoRun\command - F:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a49cf9da-19d4-11dc-a3d9-000bdb7f781b}]
\shell\Setup\command - setup.exe

*Newly Created Service* - AVGASCLN
.
Contents of the 'Scheduled Tasks' folder
"2008-03-14 05:51:52 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-03-17 16:55:01 C:\WINDOWS\Tasks\backup.job"
- C:\WINDOWS\system32\ntbackup.exeIbackup
"2007-09-25 20:42:47 C:\WINDOWS\Tasks\defrag_all2.job"
- C:\Documents and Settings\Administrator\Desktop\defrag_all2.vbs
"2008-03-18 20:50:02 C:\WINDOWS\Tasks\WebReg 20070716135002.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqwrg.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-18 15:25:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-03-18 15:29:41
ComboFix-quarantined-files.txt 2008-03-18 22:29:36
.
2007-09-12 23:02:29 --- E O F ---
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Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:

Killall::


File::
C:\WINDOWS\drnpfdxrqv.dll
C:\WINDOWS\altvxvm.dll
C:\WINDOWS\bokpkov.dll
C:\WINDOWS\drnpfdxrqv.dll
C:\WINDOWS\system32\tmp.reg
C:\WINDOWS\fmsxwqs.exe
Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




Refering to the picture above, drag CFScript.txt into ComboFix.exe


When finished, it shall produce a log for you at C:\ComboFix.txt

Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.


*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*
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sorry for late reply.I have been very busy with clients and preparing for my microsoft certifications lately.please donot close the thread I will post the required logs as soon as possible.I really need to get this computer fixed.thanks
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