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Global Moderator
Electronic Design
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Tell her to do this and let us know the results.

Start, Run, CMD

In the command prompt, type PING yahoo.com

Tell us the results.

Also, please do this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
 
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