[CannonFodder]

My sister seems to be having an interesting issue with her internet connection. She tells me that suddenly she can't browse the 'net at all. She called tech support for the cable company and they finally said something about port 80 was blocked and that she needed to call her PC manufacturer to get them to help her fix the trouble. I figured since ths PC is about 3 years old and out of warranty they are going to want to be paid for this maybe someone here might have an idea how this might be fixed?

The cable tech support people aparently told her that they didn't know how to fix this issue.

 

[johnwill]

Tell her to do this and let us know the results.

Start, Run, CMD

In the command prompt, type PING yahoo.com

Tell us the results.

Also, please do this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.