Can you try to make a photocopy and see if it works since making a photocopy uses the scanning glass as well.
C7180 Scan Error message
I have uninstalled and reinstalled the latest vista drivers for the HP C7180 All-in-One Printer; however, I am still unable to scan. I am using a desktop HP Touchsmart [IQ804] computer with Vista Home Premium Edition 64-bit. I have accessed and followed some trouble shooting that guided through a power source check and resetting the printer-- to no use. Although the system and printer can connect wirelessly, I have opted to connect with USB during the installation. the C7180 HP All in One printer has turned into a very difficult experience. Any suggested solutions?:4-dontkno
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I have tested the "copy" function and it worked fine. The Print functions also appear to be normal. This all-in-one package has been a source of constant frustration, I am just about ready to give up and perhaps should purchase a simple dedicated scanner that is reliable. I am dissapointed in HP all-in-one products. I appreciate your response.
I it ok if I can have a remote access to your computer and i will be the one to fix your concern. Please let me know if you allow me so we can set a date and time to talk and have the remote access. Email me at [email protected]. Please give me your available time and time zone. Thank you.
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