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Greetings PamelaGonzalez :welcome: to TSF,
To rectify this issue is fairly involved, Microsoft® knew of these problems with Windows® XP, and produced a workaround that can be viewed here.
The best way to tackle this is to view it on another computer, and print out the workaround.
Once you start with it, it's not so daunting, I have had to do it a number of times in the past, just pay attention to the detail of what is asked.
As a matter of interest, if you are wondering just how this happened, it just does ocassionally, that's Windows® for you! :laugh:
Good Luck with it, and please post back with the results.
Kind Regards,
To rectify this issue is fairly involved, Microsoft® knew of these problems with Windows® XP, and produced a workaround that can be viewed here.
The best way to tackle this is to view it on another computer, and print out the workaround.
Once you start with it, it's not so daunting, I have had to do it a number of times in the past, just pay attention to the detail of what is asked.
As a matter of interest, if you are wondering just how this happened, it just does ocassionally, that's Windows® for you! :laugh:
Good Luck with it, and please post back with the results.
Kind Regards,
