[Lenaki]

Every time I I start up my computer a message comes up that says "Windows cannot find 'C:\WINDOWS\smrs.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click start button and then click search."

I did what the message said and still no luck. I have no idea what is wrong and it is probably a simple little problem that can easily be fixed, but when it comes to computers I am stuck. Please help.

 

[chauffeur2]

Hello Lenaki, Welcome to TSF! :wave:

My research has shown that this smrs.exe is in fact a 'rogue' file; meaning, that it is malware.
With that said, I recommend that you read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,