BSOD

emasloski · Feb 16, 2012

I hope someone can help!!!

This has been an ongoing problem. I cannot fix it. I have followed this thread-http://www.techsupportforum.com/forums/f299/blue-screen-of-death-bsod-posting-instructions-windows-7-and-vista-452654.html

and lead me to this thread

http://www.techsupportforum.com/for...-windows-7-and-vista-bsod-related-473665.html

I made it this point on thread 2. Now, I am lost.-

For Driver Verifier status
--- select last option, 1st screen -or-
--- type verifier /query (in a cmd/DOS screen)
- To turn Driver Verifier off - verifier /reset then re-boot

I checked the mini dump and it didn't have any new file. It crashed though. I could only get error on BSOD - xf6 & D8 & B55EF0030. I have restored from the restore point.

Please see the attached. I appreciate your help, as I have had several techs tell me it's fixed...it's not

· OS - Vista/ Windows 7 ? Windows 7. · x86 (32-bit) or x64 ? 32
· What was original installed OS on system? Vista
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It was Vista-used Toshiba Upgrade Assistant when it launched.

· System Manufacturer Toshiba
· Exact model number L505-S6946
· Age of system (hardware) 2 years
· Age of OS installation - have you re-installed the OS? newly installed AGAIN

ComponentDetailsSubscoreBase scoreProcessorIntel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz5.53.3 Determined by lowest subscoreMemory (RAM)3.00 GB5.5GraphicsMobile Intel(R) 4 Series Express Chipset Family3.3Gaming graphics1341 MB Total available graphics memory3.4Primary hard disk162GB Free (233GB Total)5.9Windows 7 Professional

System ManufacturerTOSHIBA ModelSatellite L505 Total amount of system memory3.00 GB RAM System type32-bit operating system Number of processor cores2 64-bit capableYes
Storage Total size of hard disk(s)466 GB Disk partition (C

162 GB Free (233 GB Total) Disk partition (D

98 GB Free (233 GB Total) Media drive (E

CD/DVD
Graphics Display adapter typeMobile Intel(R) 4 Series Express Chipset Family Total available graphics memory1341 MB Dedicated graphics memory128 MB Dedicated system memory0 MB Shared system memory1213 MB Display adapter driver version8.15.10.2302 Primary monitor resolution1366x768 DirectX versionDirectX 10
Network Network AdapterRealtek PCIe FE Family Controller Network AdapterIntel(R) WiFi Link 5100 AGN

usasma · Feb 16, 2012

For the Verifier stuff:

If you want to see what it's settings are:

For Driver Verifier status
--- select last option, 1st screen -or-
--- type verifier /query (in a cmd/DOS screen)

Click to expand...

If you want to turn it off:

- To turn Driver Verifier off - verifier /reset then re-boot

Click to expand...

Also done from a cmd/DOS screen.

Missing Toshiba Firmware Linkage driver (associated with a password utility) Also may be in the Toshiba Value Added package. Please download and install this program(s).

Memory dumps are split evenly (roughly) between AVG problems and disk hardware problems.

- download a fresh copy of AVG
- uninstall the current copy of AVG from your system
- install the freshly downloaded copy of AVG
- IMMEDIATELY update it and scan your system.

Please run this free hard drive diagnostic: HD Diagnostic

TVALZ_O.SYS dates from 2007.
It most likely belongs to your TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver device/program.
Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system.
More info on the driver here: Driver Reference Table
Get drivers from download link here: Toshiba Support - Homepage

AGRSM.sys dates from 2008.
It most likely belongs to your TOSHIBA V92 Software Modem device/program.
Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system.
More info on the driver here: TOSHIBA V92 Software Modem
Get drivers from download link here: Toshiba Support - Homepage

SynTP.sys dates from 2008.
It most likely belongs to your Synaptics TouchPad device/program.
Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system.
More info on the driver here: Driver Reference Table
Get drivers from download link here: Toshiba Support - Homepage

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:

[font=lucida console]
AVGIDSShim.Sys   Mon Oct 03 23:48:52 2011 (4E8A8224)
avgmfx86.sys     Sun Aug 07 23:40:42 2011 (4E3F5ABA)
amdxata.sys      Fri Mar 19 12:19:01 2010 (4BA3A3F5)
winhv.sys        Sat Nov 20 03:38:15 2010 (4CE788F7)
vmbus.sys        Sat Nov 20 04:14:58 2010 (4CE79192)
avgrkx86.sys     Tue Sep 13 00:01:23 2011 (4E6ED593)
AVGIDSEH.Sys     Sun Jul 10 18:35:37 2011 (4E1A2939)
[Color=Red]TVALZ_O.SYS      Thu Nov 08 22:07:46 2007 (4733CF02)[/Color]
avgtdix.sys      Sun Jul 10 18:44:49 2011 (4E1A2B61)
Rt86win7.sys     Fri Jun 10 02:31:55 2011 (4DF1BA5B)
avgldx86.sys     Thu Oct 06 23:54:26 2011 (4E8E77F2)
[Color=Red]AGRSM.sys        Mon Nov 10 09:56:37 2008 (49184BA5)[/Color]
igdkmd32.sys     Fri Feb 11 14:12:10 2011 (4D558A0A)
NETw5s32.sys     Wed Jan 13 11:36:36 2010 (4B4DF694)
[Color=Red]SynTP.sys        Thu Aug 14 22:02:22 2008 (48A4E3AE)[/Color]
GEARAspiWDM.sys  Mon May 18 08:16:53 2009 (4A1151B5)
AVGIDSFilter.Sys Sun Jul 10 18:35:55 2011 (4E1A294B)
AVGIDSDriver.Sys Sun Jul 10 18:35:23 2011 (4E1A292B)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021612-23602-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Thu Feb 16 08:58:11.015 2012 (UTC - 5:00)
System Uptime: 0 days 17:59:48.810
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wininit.exe
FAILURE_BUCKET_ID:  0x7a_c000000e_nt!MiWaitForInPageComplete+302
Bugcheck code 0000007A
Arguments c0604000 c000000e 32061880 c0800004
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021512-20233-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Wed Feb 15 14:57:29.643 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:25.438
*** WARNING: Unable to verify timestamp for AVGIDSShim.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.Sys
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 886edd40 886edeac 82c5ad60
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021512-26052-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Wed Feb 15 14:54:03.860 2012 (UTC - 5:00)
System Uptime: 0 days 5:14:56.655
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009d
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7a_c000009d_nt!MiWaitForInPageComplete+302
Bugcheck code 0000007A
Arguments c05acdf8 c000009d 13a0c8c0 b59bf000
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021312-31902-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 13 20:04:03.230 2012 (UTC - 5:00)
System Uptime: 0 days 6:51:19.025
*** WARNING: Unable to verify timestamp for AVGIDSShim.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.Sys
PROCESS_NAME:  csrss.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xF4_IOERR_C000009D
FAILURE_BUCKET_ID:  0xF4_IOERR_C000009D_IMAGE_hardware_disk
Bugcheck code 000000F4
Arguments 00000003 8619cd40 8619ceac 82c28d60
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021312-21871-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 13 13:09:31.534 2012 (UTC - 5:00)
System Uptime: 0 days 0:32:36.329
*** WARNING: Unable to verify timestamp for AVGIDSShim.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.Sys
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000003 883e7d40 883e7eac 82c5dd60
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021012-32214-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Fri Feb 10 18:33:39.430 2012 (UTC - 5:00)
System Uptime: 0 days 0:24:18.225
*** WARNING: Unable to verify timestamp for AVGIDSShim.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.Sys
PROCESS_NAME:  wininit.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xF4_IOERR_C000000E
FAILURE_BUCKET_ID:  0xF4_IOERR_C000000E_+12a
Bugcheck code 000000F4
Arguments 00000003 8872bd40 8872beac 82c36d60
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

emasloski · Feb 20, 2012

Thanks for getting back with me. It took me a long time to find updated drivers. From the device manager, they all were "updated". I hope it works. It is sparatic. However, I will know for sure within a week and will update you!
Wish me luck. Thanks for sharing!

emasloski · Feb 20, 2012

Here we go again. Just BSOD'd me again. I appreciate your help!

usasma · Feb 20, 2012

Have you uninstalled/reinstalled AVG?
Did you scan your system afterward? If so, what was the result?

Have you run the Hard Drive diagnostic utility as I suggested?
If so, what was the result?

Did you update the drivers as I requested? DO NOT update them from Device Manager - it's unreliable and it doesn't give you the latest versions.
They don't show as updated in the memory dumps.
In particular, the TouchPad drivers must be updated from the Synaptics website - NOT from the Toshiba website. Use the links for them:
Toshiba: Toshiba Support - Homepage
Synaptics: Drivers | Synaptics

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:

[font=lucida console]
winhv.sys        Sat Nov 20 03:38:15 2010 (4CE788F7)
amdxata.sys      Fri Mar 19 12:19:01 2010 (4BA3A3F5)
vmbus.sys        Sat Nov 20 04:14:58 2010 (4CE79192)
avgrkx86.sys     Tue Sep 13 00:01:23 2011 (4E6ED593)
TVALZ_O.SYS      Mon Jul 13 22:19:21 2009 (4A5BEB29)
AVGIDSEH.Sys     Sun Jul 10 18:35:37 2011 (4E1A2939)
avgmfx86.sys     Sun Aug 07 23:40:42 2011 (4E3F5ABA)
avgtdix.sys      Sun Jul 10 18:44:49 2011 (4E1A2B61)
avgldx86.sys     Thu Oct 06 23:54:26 2011 (4E8E77F2)
[Color=Red]FwLnk.sys        Sun Nov 19 09:11:12 2006 (45606600)[/Color]
igdkmd32.sys     Thu Oct 13 15:01:20 2011 (4E973580)
Rt86win7.sys     Fri Jun 10 02:31:55 2011 (4DF1BA5B)
SynTP.sys        Thu Mar 31 21:28:27 2011 (4D952A3B)
GEARAspiWDM.sys  Mon May 18 08:16:53 2009 (4A1151B5)
AGRSM.sys        Tue Jul 21 14:18:56 2009 (4A660690)
NETwNs32.sys     Mon Oct 31 18:56:26 2011 (4EAF279A)
AVGIDSShim.Sys   Mon Oct 03 23:48:52 2011 (4E8A8224)
AVGIDSFilter.Sys Sun Jul 10 18:35:55 2011 (4E1A294B)
AVGIDSDriver.Sys Sun Jul 10 18:35:23 2011 (4E1A292B)
[Color=Red]TVALZ_O.SYS      Thu Nov 08 22:07:46 2007 (4733CF02)[/Color]
[Color=Red]AGRSM.sys        Mon Nov 10 09:56:37 2008 (49184BA5)[/Color]
[Color=Red]SynTP.sys        Thu Aug 14 22:02:22 2008 (48A4E3AE)[/Color]
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\022012-26878-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Feb 20 11:49:17.349 2012 (UTC - 5:00)
System Uptime: 0 days 12:10:01.144
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096
Bugcheck code 0000007A
Arguments c0455980 c000000e 97f3b860 8ab30847
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021912-49031-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Feb 19 13:08:52.079 2012 (UTC - 5:00)
System Uptime: 0 days 2:30:51.639
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096
Bugcheck code 0000007A
Arguments c0454a28 c000000e 7035c860 8a9456cc
BiosVersion = 1.50
BiosReleaseDate = 12/15/2009
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

emasloski · Feb 20, 2012

Sorry. I must have thought you had a crytal ball-haha!

Have you uninstalled/reinstalled AVG? Yes
Did you scan your system afterward? Yes If so, what was the result? No Threats Found

Have you run the Hard Drive diagnostic utility as I suggested? Yes
If so, what was the result? No problems found.

Did you update the drivers as I requested? Yes. From the sites.
Device Manager found no updates; therefore, I searched on the Toshiba and Synaptics sites.
Unistalled AVG.
I ran Toshiba upgrade advisor too. The only error was Device Not Found ACPT\TOS1901.
After I installed new updates, I ran Toshiba upgrade advisor again. There were no errors.

TVAP installed 11.2.23 util_tvap_TC00214700M.exe RESTART
Then I found TVAP 1.2.28 and installed it util_tvap_TC00214700H.exe which should have updated ACPI and TVAP.
Synaptics I had 11.24.0 I updated driver with v15.2.20
Software Modem installed 2.2.97 driver_modem_toshiba_TC00221400(d?-handwriting).exe

They don't show as updated in the memory dumps. How? Why?
Should I update BIOS?

usasma · Feb 20, 2012

Ahhh Crud!!! I am a dumb***!
I didn't look at the driver list I posted.

Please note that there's 2 SynTP.sys, 2 AGRSM.sys, and 2 TVALZ_O.SYS drivers listed. There's the older one in RED and the newer one in BLACK

I'm still unsure about the FwLnk.sys driver, but will be researching that as soon as I post this. Please provide a link to the download for the TVAP package that you used.

FYI - This happens when you update the drivers between the BSOD's. The older one's are from the first BSOD, and the newer one's are the updated one's that were in place for the second BSOD. It's not a problem, I just forgot to check to see if there were other entries in the list :banghead:

usasma · Feb 20, 2012

Model Content Page

This version of the TVAP is the most current for your system - and it contains the FwLnk.sys driver dated from 2006.

I'd suggest uninstalling the TVAP in order to remove the FwLnk.sys driver. Feel free to reinstall it when we're done troubleshooting.

emasloski · Feb 21, 2012

I went in to uninstall TVAP and saw that the linksys driver from 2006 was listed too. I uninstalled it. Do you still want me to uninstall TVAP?

usasma · Feb 21, 2012

You uninstalled FwLnk.sys that dated from 2006? If so, that's all we needed. Leave TVAP alone in that case.

To be sure, check in C:\Windows\System32\drivers to see if FwLnk.sys is still in there.
If so, then uninstall TVAP.

emasloski · Feb 21, 2012

FwLnk.sys is there. It says date created 2006. However, if I right click properties, it shows-created and accessed 2/19/12 and modified 2006.
delete TVAP?

usasma · Feb 21, 2012

Yes, uninstall TVAP.
Then check for FwLnk.sys again.
If it's still there, I've got another way to try.

emasloski · Feb 21, 2012

She is still in there

usasma · Feb 21, 2012

1 - create a System Restore point
2 - create a System Repair Disc (Start...All Programs...Maintenance...Create a System Repair Disc)
3 - make sure that you can boot the System Restore Disc and can access System Restore

4 - Use Autoruns (should already be on your system from the BSOD collection app, but if not, it's free from here: Autoruns for Windows ) Search out any instances of FwLnk.sys and disable them by removing the checkmark in the far left column

5 - Go to C:\Windows\System32\drivers and rename FwLnk.sys to FwLnk.BAD

6 - Reboot

If the system doesn't reboot into Windows, use the System Repair Disc to enter System Restore and use the system restore point that you set in Step 1.

emasloski · Feb 21, 2012

Done. I am attaching autorun files (if you need them).
I will reboot and see if I can?

emasloski · Feb 21, 2012

I am up!!!

emasloski · Feb 21, 2012

What now?

haha.
Wait and see if I get the BSOD??

usasma · Feb 21, 2012

Yes, now we wait.......

emasloski · Feb 21, 2012

Thank YOU!!!!!!!!!!!!!!!!!!
Whew!!! I hope it works!!!!! I will keep you updated.
Thanks again!

emasloski · Mar 26, 2012

Well...here we go again!!!!!

I appreciate your help!

E

BSOD

emasloski

Attachments

usasma

emasloski

emasloski

Attachments

usasma

emasloski

usasma

usasma

emasloski

usasma

emasloski

usasma

emasloski

usasma

emasloski

Attachments

emasloski

emasloski

usasma

emasloski

emasloski

Attachments

Top Contributors this Month