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Discussion Starter · #1 ·
Hi, I am rather new here, but It seems like you guys do awesome work when diagnosing problems and how to fix them.

I purchased a new computer back in September, and soon after I started to get a error, Power state Driver Failure when trying to shutdown. It would sometimes take up to 30 mins to shutdown, just to get that message.

Normally I would just manually power it down, because I would be going to sleep, and Did not want the computer running all night.

I do have a feeling that something else is not working correctly too, but I am not a computer whiz and thus can not understand most of the lingo discussed.

I followed the post you made about retrieving the necessary information for it to be diagnosed, and I will attach them here.

The first file is half of the Log since it went over 1.96 mbs. The second file is the other half, plus the performance Health Report.

Any Information to why my computer is giving me pains would be truly appreciated

Thank you very much,
Anthony
 

Attachments

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Administrator, Manager, Microsoft Support, MVP
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34,403 Posts
These 3 drivers need updates - specifically the 1st - Intel NIC -
Code:
e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
agrsm64.sys  Mon Nov 10 10:01:35 2008 (49184CCF)
RTSTOR64.SYS Tue Dec 02 01:01:40 2008 (4934CF44)
See if the updates help the BSOD situation.

Regards. . .

jcgriff2

.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\PalmDesert7\AppData\Local\Temp\SAL47B.tmp\120609-22854-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols


Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03015000 PsLoadedModuleList = 0xfffff800`03252e50
Debug session time: Sun Dec  6 15:02:49.724 2009 (GMT-5)
System Uptime: 0 days 3:36:42.770
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8007945680, fffff80000b9c510}

Unable to load image \SystemRoot\system32\drivers\RTSTOR64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
Probably caused by : RTSTOR64.SYS ( RTSTOR64+494d )

Followup: MachineOwner
---------

0: kd> k
Child-SP          RetAddr           Call Site
fffff880`033854a0 fffff800`0308e052 nt!KiSwapContext+0x7a
fffff880`033855e0 fffff800`030901af nt!KiCommitThreadWait+0x1d2
fffff880`03385670 fffff880`057ec94d nt!KeWaitForSingleObject+0x19f
fffff880`03385710 fffffa80`0a8b8100 RTSTOR64+0x494d
fffff880`03385718 fffffa80`00000000 0xfffffa80`0a8b8100
fffff880`03385720 fffffa80`0a549300 0xfffffa80`00000000
fffff880`03385728 fffffa80`0a549600 0xfffffa80`0a549300
fffff880`03385730 fffff880`009b2180 0xfffffa80`0a549600
fffff880`03385738 fffff800`0339a094 0xfffff880`009b2180
fffff880`03385740 fffff800`03086153 nt!ObpCloseHandle+0x94
fffff880`03385790 00000000`00000017 nt!KiSystemServiceCopyEnd+0x13
00000000`00060001 00000000`00000000 0x17
0: kd> lmnt
start             end                 module name
fffff800`00bcd000 fffff800`00bd7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff800`03015000 fffff800`035f2000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff800`035f2000 fffff800`0363b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c76000 fffff880`00c84000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c84000 fffff880`00c95000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`00cae000 fffff880`00cf2000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`00cf2000 fffff880`00d06000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`00d06000 fffff880`00d64000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d64000 fffff880`00dbb000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00dbb000 fffff880`00df8000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e22000 fffff880`00e37000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e40000 fffff880`00f00000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00f00000 fffff880`00fa4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00fa4000 fffff880`00fb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00fb3000 fffff880`00fbc000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fbc000 fffff880`00fc6000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`00fc6000 fffff880`00ff9000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0102a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0102a000 fffff880`01035000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`01035000 fffff880`01045000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01045000 fffff880`01050000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`01050000 fffff880`0109c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0109c000 fffff880`010b0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010b0000 fffff880`010ce000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`010d2000 fffff880`011ee000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`011ee000 fffff880`011f7000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`01230000 fffff880`0123e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`01247000 fffff880`013ea000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`013ea000 fffff880`013fd000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01400000 fffff880`01416000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0141c000 fffff880`0147a000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0147a000 fffff880`01494000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01494000 fffff880`01507000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`01507000 fffff880`01518000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`01518000 fffff880`01522000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01522000 fffff880`0156c000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`0156c000 fffff880`015b8000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`015b8000 fffff880`015c1000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`015c1000 fffff880`015fb000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`0168b000 fffff880`016ae000   Tpkd     Tpkd.sys     Fri Aug 21 18:02:03 2009 (4A8F195B)
fffff880`016ae000 fffff880`016b6000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`016b6000 fffff880`016c8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016cd000 fffff880`017bf000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`017bf000 fffff880`017f9000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`02c00000 fffff880`02c25000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`02c25000 fffff880`02c35000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`02c35000 fffff880`02c3e000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c3e000 fffff880`02c47000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c47000 fffff880`02c50000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`02c50000 fffff880`02c5b000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`02c5b000 fffff880`02c6c000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c6c000 fffff880`02c7a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02c7a000 fffff880`02d96000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`02d9e000 fffff880`02dc8000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02dc8000 fffff880`02dd1000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02dd1000 fffff880`02dd8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02dd8000 fffff880`02de6000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02de6000 fffff880`02df3000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`03c00000 fffff880`03cc8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`03cc8000 fffff880`03ce6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`03ceb000 fffff880`03d05c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`03d06000 fffff880`03d29000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`03d29000 fffff880`03d4a000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`03d4a000 fffff880`03d5f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03d5f000 fffff880`03d77000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03d77000 fffff880`03d8f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03d8f000 fffff880`03dbb000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`0400d000 fffff880`04082000   avgtdia  avgtdia.sys  Mon Nov 02 08:26:13 2009 (4AEEDDF5)
fffff880`04082000 fffff880`040c7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`040c7000 fffff880`04151000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04151000 fffff880`0415a000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0415a000 fffff880`04180000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04180000 fffff880`0418f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0418f000 fffff880`041ac000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`041ac000 fffff880`041c7000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`041c7000 fffff880`041db000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`041db000 fffff880`041f4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`04200000 fffff880`0421d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0422a000 fffff880`0427b000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0427b000 fffff880`04287000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff880`04287000 fffff880`04292000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`04292000 fffff880`042a1000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`042a1000 fffff880`042bf000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`042bf000 fffff880`042d0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`042d0000 fffff880`042d6bc0   avgmfx64 avgmfx64.sys Tue Oct 13 03:25:18 2009 (4AD42B5E)
fffff880`042d7000 fffff880`04344000   avgldx64 avgldx64.sys Sun Sep 20 11:04:15 2009 (4AB6446F)
fffff880`04344000 fffff880`0435a000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0435a000 fffff880`043b4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`043b4000 fffff880`043c9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`043c9000 fffff880`043e6000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`043e6000 fffff880`043f4000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`043f4000 fffff880`04400000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04446000 fffff880`0448f000   e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
fffff880`0448f000 fffff880`0449c000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`0449c000 fffff880`044ad000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`044ad000 fffff880`044d1000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`044d1000 fffff880`044de000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`044de000 fffff880`045d2000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`045d2000 fffff880`045f6000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045f6000 fffff880`045fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`04800000 fffff880`0481a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0481a000 fffff880`0485d000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0485d000 fffff880`0486f000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04876000 fffff880`05339a80   nvlddmkm nvlddmkm.sys Sun Sep 27 20:12:06 2009 (4ABFFF56)
fffff880`0533a000 fffff880`0533b180   nvBridge nvBridge.kmd Sun Sep 27 19:46:14 2009 (4ABFF946)
fffff880`0533c000 fffff880`05392000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05392000 fffff880`053c1000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053c1000 fffff880`053dc000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`053dc000 fffff880`053fd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05600000 fffff880`0560f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0560f000 fffff880`0561e000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0561e000 fffff880`0562a000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0562a000 fffff880`05633000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`05633000 fffff880`05643000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05643000 fffff880`05659000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`05659000 fffff880`05665000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05665000 fffff880`05666480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`0566b000 fffff880`0578d000   agrsm64  agrsm64.sys  Mon Nov 10 10:01:35 2008 (49184CCF)
fffff880`0578d000 fffff880`0578ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0578f000 fffff880`0579e000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`0579e000 fffff880`057dc000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`057dc000 fffff880`057e8000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`057e8000 fffff880`057fd000   RTSTOR64 RTSTOR64.SYS Tue Dec 02 01:01:40 2008 (4934CF44)
fffff880`06600000 fffff880`0660e000   gwfilt64 gwfilt64.sys Thu Apr 10 04:20:29 2008 (47FDCDCD)
fffff880`0660e000 fffff880`06613200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0661b000 fffff880`067d6d80   RTKVHD64 RTKVHD64.sys Mon Jul 06 05:18:54 2009 (4A51C17E)
fffff880`067d7000 fffff880`067f9000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06c24000 fffff880`06c71000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`06c71000 fffff880`06c94000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`06c94000 fffff880`06d3a000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06d3a000 fffff880`06d45000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`06d45000 fffff880`06d72000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`06d72000 fffff880`06d84000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`06d84000 fffff880`06ded000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`08800000 fffff880`0880b000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`088ee000 fffff880`08986000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff960`00060000 fffff960`0036f000   win32k   win32k.sys   unavailable (00000000)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`007a0000 fffff960`007c7000   cdd      cdd.dll      unavailable (00000000)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`08986000 fffff880`089f7000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01230000 fffff880`0123e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c6f000 fffff880`02d8b000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02d8b000 fffff880`02d9e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`057dc000 fffff880`057fa000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
0: kd> lmntsm
start             end                 module name
fffff880`0579e000 fffff880`057dc000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00d64000 fffff880`00dbb000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`040c7000 fffff880`04151000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05643000 fffff880`05659000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0566b000 fffff880`0578d000   agrsm64  agrsm64.sys  Mon Nov 10 10:01:35 2008 (49184CCF)
fffff880`01045000 fffff880`01050000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`08800000 fffff880`0880b000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`011ee000 fffff880`011f7000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`0102a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`042d7000 fffff880`04344000   avgldx64 avgldx64.sys Sun Sep 20 11:04:15 2009 (4AB6446F)
fffff880`042d0000 fffff880`042d6bc0   avgmfx64 avgmfx64.sys Tue Oct 13 03:25:18 2009 (4AD42B5E)
fffff880`0400d000 fffff880`04082000   avgtdia  avgtdia.sys  Mon Nov 02 08:26:13 2009 (4AEEDDF5)
fffff880`02dd1000 fffff880`02dd8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`042bf000 fffff880`042d0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03cc8000 fffff880`03ce6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`007a0000 fffff960`007c7000   cdd      cdd.dll      unavailable (00000000)
fffff880`043c9000 fffff880`043e6000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`02d9e000 fffff880`02dc8000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e40000 fffff880`00f00000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d06000 fffff880`00d64000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01494000 fffff880`01507000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`05633000 fffff880`05643000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02c6c000 fffff880`02c7a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`042a1000 fffff880`042bf000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04292000 fffff880`042a1000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01400000 fffff880`01416000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`067d7000 fffff880`067f9000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`013ea000 fffff880`013fd000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02c7a000 fffff880`02d96000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`057dc000 fffff880`057e8000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`044de000 fffff880`045d2000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04400000 fffff880`04446000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04446000 fffff880`0448f000   e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
fffff880`0109c000 fffff880`010b0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01050000 fffff880`0109c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01518000 fffff880`01522000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`015c1000 fffff880`015fb000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01522000 fffff880`0156c000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`06600000 fffff880`0660e000   gwfilt64 gwfilt64.sys Thu Apr 10 04:20:29 2008 (47FDCDCD)
fffff800`035f2000 fffff800`0363b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`044ad000 fffff880`044d1000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`041db000 fffff880`041f4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`045f6000 fffff880`045fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`043e6000 fffff880`043f4000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03c00000 fffff880`03cc8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015b8000 fffff880`015c1000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`010d2000 fffff880`011ee000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`04344000 fffff880`0435a000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05600000 fffff880`0560f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00c76000 fffff880`00c84000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bcd000 fffff800`00bd7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0481a000 fffff880`0485d000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0147a000 fffff880`01494000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`0660e000 fffff880`06613200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03d4a000 fffff880`03d5f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03d06000 fffff880`03d29000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cae000 fffff880`00cf2000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0578f000 fffff880`0579e000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`01230000 fffff880`0123e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0560f000 fffff880`0561e000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`044d1000 fffff880`044de000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03d77000 fffff880`03d8f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03d8f000 fffff880`03dbb000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`06c24000 fffff880`06c71000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`06c71000 fffff880`06c94000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`0102a000 fffff880`01035000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02c50000 fffff880`02c5b000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fbc000 fffff880`00fc6000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0141c000 fffff880`0147a000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04287000 fffff880`04292000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`016b6000 fffff880`016c8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016cd000 fffff880`017bf000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05659000 fffff880`05665000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05392000 fffff880`053c1000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043b4000 fffff880`043c9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04180000 fffff880`0418f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04082000 fffff880`040c7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02c5b000 fffff880`02c6c000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0427b000 fffff880`04287000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03015000 fffff800`035f2000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01247000 fffff880`013ea000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02dc8000 fffff880`02dd1000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0533a000 fffff880`0533b180   nvBridge nvBridge.kmd Sun Sep 27 19:46:14 2009 (4ABFF946)
fffff880`04876000 fffff880`05339a80   nvlddmkm nvlddmkm.sys Sun Sep 27 20:12:06 2009 (4ABFFF56)
fffff880`0415a000 fffff880`04180000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fc6000 fffff880`00ff9000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01035000 fffff880`01045000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01507000 fffff880`01518000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06c94000 fffff880`06d3a000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`00dbb000 fffff880`00df8000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf2000 fffff880`00d06000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`045d2000 fffff880`045f6000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053c1000 fffff880`053dc000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`053dc000 fffff880`053fd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04800000 fffff880`0481a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0422a000 fffff880`0427b000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02c35000 fffff880`02c3e000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c3e000 fffff880`02c47000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c47000 fffff880`02c50000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`017bf000 fffff880`017f9000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`03d5f000 fffff880`03d77000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0661b000 fffff880`067d6d80   RTKVHD64 RTKVHD64.sys Mon Jul 06 05:18:54 2009 (4A51C17E)
fffff880`057e8000 fffff880`057fd000   RTSTOR64 RTSTOR64.SYS Tue Dec 02 01:01:40 2008 (4934CF44)
fffff880`06d3a000 fffff880`06d45000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0561e000 fffff880`0562a000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0418f000 fffff880`041ac000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`016ae000 fffff880`016b6000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`088ee000 fffff880`08986000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`06d84000 fffff880`06ded000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`06d45000 fffff880`06d72000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`05665000 fffff880`05666480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`06d72000 fffff880`06d84000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02de6000 fffff880`02df3000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`010b0000 fffff880`010ce000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`041c7000 fffff880`041db000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`0168b000 fffff880`016ae000   Tpkd     Tpkd.sys     Fri Aug 21 18:02:03 2009 (4A8F195B)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0485d000 fffff880`0486f000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`03ceb000 fffff880`03d05c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04200000 fffff880`0421d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0578d000 fffff880`0578ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0449c000 fffff880`044ad000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0435a000 fffff880`043b4000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0533c000 fffff880`05392000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043f4000 fffff880`04400000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`00c84000 fffff880`00c95000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`0448f000 fffff880`0449c000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02dd8000 fffff880`02de6000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c00000 fffff880`02c25000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e22000 fffff880`00e37000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0156c000 fffff880`015b8000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`041ac000 fffff880`041c7000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c25000 fffff880`02c35000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00f00000 fffff880`00fa4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00fa4000 fffff880`00fb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04151000 fffff880`0415a000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`0036f000   win32k   win32k.sys   unavailable (00000000)
fffff880`0562a000 fffff880`05633000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fb3000 fffff880`00fbc000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`03d29000 fffff880`03d4a000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`08986000 fffff880`089f7000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01230000 fffff880`0123e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c6f000 fffff880`02d8b000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02d8b000 fffff880`02d9e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`057dc000 fffff880`057fa000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
 

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Discussion Starter · #4 ·
Ok, went to the intel site, looked up the Network Interface Cards, it did a scan of my computer, found the right one, had to upgrade, and viola, restarted my computer 3 times in a row, shut down right each time, something that never happens.

Thank you, I guess ill go onto to look at the other drivers too.

Also in the performance health, something does not seem right, would you mind taking a look at that, and possibly give me a hint to why I failed some of the things.

Thank you very much
 

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TSF Team Emeritus, Microsoft MVP
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7,483 Posts
Google for the driver name (xxxx.sys) - then compare it to what's installed on your computer.

You can usually find most drivers on the PC Manufacturer's website - but they won't be as current as the one's on the device manufacturer's website (such as the Intel driver that you downloaded).
 

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Discussion Starter · #6 ·
Alrite, well the system still gives me the BSoD when shutting down, but it Could be that I can not find the other drivers from a trusted source

agrsm64.sys - I got this one from updating my drivers via Windows
RTSTOR64.SYS - I Downloaded from their site, but it seemed all to easy, and I do not know if it is the right one.

So, I guess if it happens again Ill post the Log and such

Also, is there any reason that sometimes when my computer sits idle for a couple of moments and goes into standby, I can not get it out, I wag the mouse and hit the keyboard, but it just stays in standby...

Anyway, cheers to this working... >.<
 

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TSF Team Emeritus, Microsoft MVP
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7,483 Posts
You can navigate to C:\Windows\System32\drivers to locate the date/time stamp for each of those files. Or, you can wait for the next BSOD and we'll try to extract it then.

Try tapping the power button - most systems will react to that. You can go into the Power settings to set it to wake from the keyboard or mouse.
 

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Discussion Starter · #8 ·
hmmm, the tapping does nothing, could it be because my mouse and keyboard is wireless?

And, thx for the response so fast, I guess ill wait for the BSoD

Question though, have I done irreversibly harm to my machine because I turned off manually a lot of times when it wont get out of idle, or stuck on the shutdown screen?
 

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TSF Team Emeritus, Microsoft MVP
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7,483 Posts
I'm not real familiar with wireless keyboards and meeces. We use wired KVM's at work, and I've got to tap the power button to turn systems on in the morning.

Irreversible harm? No, but it can make events like this commonplace.
If you shut down "manually" you'll end up interrrupting the "graceful" closing of processes. And this will, eventually, corrupt the Operating System - and you'll have problems. You can solve it all by backing up your system and reinstalling Windows fresh - but that's a rather large pain to do.
 

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Discussion Starter · #10 ·
Alrite well I got a BSoD again...this is really getting annoying on my new computer...

I ran the log batch file again, and will post the logs of the report.

I had to separate some of the files because it went over the limit, I hope that is ok

Part 1 has some stuff
Part 2 has the remaining plus the performance Health report

I still feel there is something wrong in the performance Health report too, but I am not sure

So, cheers to hoping you can figure out whats wrong with my rig!
 

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TSF Team Emeritus, Visiting Expert | Microsoft Sup
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4,026 Posts
It's fine the way that you posted it. It looks like the main problem is RTSTOR64.SYS - a driver for your Realtek USB device.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\Downloads\TSF\Chilledchaos\TSF_Vista_Support (Part 2) + Performance Health\TSF_Vista_Support (Part 2) + Performance Health\121309-22854-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0300b000 PsLoadedModuleList = 0xfffff800`03248e50
Debug session time: Sun Dec 13 17:30:52.932 2009 (GMT-5)
System Uptime: 0 days 0:40:44.978
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800793a040, fffff8000450e510}

Unable to load image \SystemRoot\system32\drivers\RTSTOR64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
Probably caused by : RTSTOR64.SYS ( RTSTOR64+494d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800793a040, The thread currently holding on to the Pnp lock.
Arg4: fffff8000450e510

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  4

FAULTING_THREAD:  fffffa800793a040

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003084052 to fffff80003082dda

STACK_TEXT:  
fffff880`033774a0 fffff800`03084052 : fffffa80`0793a040 fffffa80`0793a040 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`033775e0 fffff800`030861af : fffffa80`0ab401b0 fffffa80`0a1e3d60 fffffa80`00000000 fffffa80`0ab40060 : nt!KiCommitThreadWait+0x1d2
fffff880`03377670 fffff880`05f7d94d : fffffa80`0ab40100 fffffa80`00000000 fffffa80`0a1e3a00 fffffa80`0a1e3d00 : nt!KeWaitForSingleObject+0x19f
fffff880`03377710 fffffa80`0ab40100 : fffffa80`00000000 fffffa80`0a1e3a00 fffffa80`0a1e3d00 fffff880`02f64180 : RTSTOR64+0x494d
fffff880`03377718 fffffa80`00000000 : fffffa80`0a1e3a00 fffffa80`0a1e3d00 fffff880`02f64180 fffff800`03390094 : 0xfffffa80`0ab40100
fffff880`03377720 fffffa80`0a1e3a00 : fffffa80`0a1e3d00 fffff880`02f64180 fffff800`03390094 00000000`000017f0 : 0xfffffa80`00000000
fffff880`03377728 fffffa80`0a1e3d00 : fffff880`02f64180 fffff800`03390094 00000000`000017f0 fffffa80`07925040 : 0xfffffa80`0a1e3a00
fffff880`03377730 fffff880`02f64180 : fffff800`03390094 00000000`000017f0 fffffa80`07925040 fffff8a0`00001a00 : 0xfffffa80`0a1e3d00
fffff880`03377738 fffff800`03390094 : 00000000`000017f0 fffffa80`07925040 fffff8a0`00001a00 00000000`000017f0 : 0xfffff880`02f64180
fffff880`03377740 fffff800`0307c153 : fffffa80`0793a040 fffff880`03377810 00000000`00000035 fffff880`03377998 : nt!ObpCloseHandle+0x94
fffff880`03377790 00000000`00000017 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00060001 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x17


STACK_COMMAND:  .thread 0xfffffa800793a040 ; kb

FOLLOWUP_IP: 
RTSTOR64+494d
fffff880`05f7d94d ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  RTSTOR64+494d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTSTOR64

IMAGE_NAME:  RTSTOR64.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4934cf44

FAILURE_BUCKET_ID:  X64_0x9F_RTSTOR64+494d

BUCKET_ID:  X64_0x9F_RTSTOR64+494d

Followup: MachineOwner
---------

0: kd> r
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003082dda rsp=fffff880033774a0 rbp=fffffa800793a040
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na pe nc
cs=0000  ss=0000  ds=0000  es=0000  fs=0000  gs=0000             efl=00000000
nt!KiSwapContext+0x7a:
fffff800`03082dda 488d8c2400010000 lea     rcx,[rsp+100h]
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`033774a0 fffff800`03084052 nt!KiSwapContext+0x7a
fffff880`033775e0 fffff800`030861af nt!KiCommitThreadWait+0x1d2
fffff880`03377670 fffff880`05f7d94d nt!KeWaitForSingleObject+0x19f
fffff880`03377710 fffffa80`0ab40100 RTSTOR64+0x494d
fffff880`03377718 fffffa80`00000000 0xfffffa80`0ab40100
fffff880`03377720 fffffa80`0a1e3a00 0xfffffa80`00000000
fffff880`03377728 fffffa80`0a1e3d00 0xfffffa80`0a1e3a00
fffff880`03377730 fffff880`02f64180 0xfffffa80`0a1e3d00
fffff880`03377738 fffff800`03390094 0xfffff880`02f64180
fffff880`03377740 fffff800`0307c153 nt!ObpCloseHandle+0x94
fffff880`03377790 00000000`00000017 nt!KiSystemServiceCopyEnd+0x13
00000000`00060001 00000000`00000000 0x17
0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`033774a0 fffff800`03084052 : fffffa80`0793a040 fffffa80`0793a040 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`033775e0 fffff800`030861af : fffffa80`0ab401b0 fffffa80`0a1e3d60 fffffa80`00000000 fffffa80`0ab40060 : nt!KiCommitThreadWait+0x1d2
fffff880`03377670 fffff880`05f7d94d : fffffa80`0ab40100 fffffa80`00000000 fffffa80`0a1e3a00 fffffa80`0a1e3d00 : nt!KeWaitForSingleObject+0x19f
fffff880`03377710 fffffa80`0ab40100 : fffffa80`00000000 fffffa80`0a1e3a00 fffffa80`0a1e3d00 fffff880`02f64180 : RTSTOR64+0x494d
fffff880`03377718 fffffa80`00000000 : fffffa80`0a1e3a00 fffffa80`0a1e3d00 fffff880`02f64180 fffff800`03390094 : 0xfffffa80`0ab40100
fffff880`03377720 fffffa80`0a1e3a00 : fffffa80`0a1e3d00 fffff880`02f64180 fffff800`03390094 00000000`000017f0 : 0xfffffa80`00000000
fffff880`03377728 fffffa80`0a1e3d00 : fffff880`02f64180 fffff800`03390094 00000000`000017f0 fffffa80`07925040 : 0xfffffa80`0a1e3a00
fffff880`03377730 fffff880`02f64180 : fffff800`03390094 00000000`000017f0 fffffa80`07925040 fffff8a0`00001a00 : 0xfffffa80`0a1e3d00
fffff880`03377738 fffff800`03390094 : 00000000`000017f0 fffffa80`07925040 fffff8a0`00001a00 00000000`000017f0 : 0xfffff880`02f64180
fffff880`03377740 fffff800`0307c153 : fffffa80`0793a040 fffff880`03377810 00000000`00000035 fffff880`03377998 : nt!ObpCloseHandle+0x94
fffff880`03377790 00000000`00000017 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`03377790)
00000000`00060001 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x17
0: kd> lmntsm
start             end                 module name
fffff880`0579e000 fffff880`057dc000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00d70000 fffff880`00dc7000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03d21000 fffff880`03dab000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05643000 fffff880`05659000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0565c000 fffff880`0578d000   agrsm64  agrsm64.sys  Thu Aug 13 11:20:43 2009 (4A842F4B)
fffff880`01170000 fffff880`0117b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07929000 fffff880`07934000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`01122000 fffff880`0112b000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0112b000 fffff880`01155000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00970000 fffff960`009d1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`03f1a000 fffff880`03f87000   avgldx64 avgldx64.sys Sun Sep 20 11:04:15 2009 (4AB6446F)
fffff880`03f13000 fffff880`03f19bc0   avgmfx64 avgmfx64.sys Tue Oct 13 03:25:18 2009 (4AD42B5E)
fffff880`03c67000 fffff880`03cdc000   avgtdia  avgtdia.sys  Mon Nov 02 08:26:13 2009 (4AEEDDF5)
fffff880`02c46000 fffff880`02c4d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03f02000 fffff880`03f13000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05e71000 fffff880`05e8f000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      unavailable (00000000)
fffff880`02c13000 fffff880`02c3d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00efb000 fffff880`00fbb000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`015d0000 fffff880`01600000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d12000 fffff880`00d70000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01542000 fffff880`015b5000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`05633000 fffff880`05643000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06aa4000 fffff880`06ab2000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03ee4000 fffff880`03f02000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03ed5000 fffff880`03ee4000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01498000 fffff880`014ae000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06a62000 fffff880`06a84000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06bce000 fffff880`06be1000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06ab2000 fffff880`06bce000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`06a98000 fffff880`06aa4000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`052d8000 fffff880`053cc000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03f9d000 fffff880`03fe3000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03e00000 fffff880`03e49000   e1y62x64 e1y62x64.sys Fri Jun 12 21:16:42 2009 (4A32FDFA)
fffff880`011c7000 fffff880`011db000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0117b000 fffff880`011c7000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015c6000 fffff880`015d0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01200000 fffff880`0123a000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`06a84000 fffff880`06a92000   gwfilt64 gwfilt64.sys Thu Apr 10 04:20:29 2008 (47FDCDCD)
fffff800`035e8000 fffff800`03631000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`0450b000 fffff880`0452f000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05f8e000 fffff880`05fa7000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06800000 fffff880`06808080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06bef000 fffff880`06bfd000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02cd4000 fffff880`02d9c000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017f7000 fffff880`01800000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01006000 fffff880`01122000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`03f87000 fffff880`03f9d000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05600000 fffff880`0560f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05fa7000 fffff880`05fb5000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00b9d000 fffff800`00ba7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04400000 fffff880`04443000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`01528000 fffff880`01542000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017c4000 fffff880`017ef000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`06a92000 fffff880`06a97200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05e44000 fffff880`05e59000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05e00000 fffff880`05e23000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cba000 fffff880`00cfe000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0578f000 fffff880`0579e000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`06be1000 fffff880`06bef000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0560f000 fffff880`0561e000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05fb5000 fffff880`05fc2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05e8f000 fffff880`05ea7000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05ea7000 fffff880`05ed3000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`04455000 fffff880`044a2000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`057dc000 fffff880`057ff000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`01155000 fffff880`01160000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02cab000 fffff880`02cb6000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ebc000 fffff880`00ec6000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014ca000 fffff880`01528000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03eca000 fffff880`03ed5000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01486000 fffff880`01498000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01672000 fffff880`01764000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04553000 fffff880`0455f000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0455f000 fffff880`0458e000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05f47000 fffff880`05f5c000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03dda000 fffff880`03de9000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03cdc000 fffff880`03d21000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01764000 fffff880`017c4000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02cb6000 fffff880`02cc7000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03ebe000 fffff880`03eca000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0300b000 fffff800`035e8000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01243000 fffff880`013e6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c3d000 fffff880`02c46000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`052d6000 fffff880`052d7180   nvBridge nvBridge.kmd Sun Sep 27 19:46:14 2009 (4ABFF946)
fffff880`04812000 fffff880`052d5a80   nvlddmkm nvlddmkm.sys Sun Sep 27 20:12:06 2009 (4ABFFF56)
fffff880`03db4000 fffff880`03dda000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fc8000 fffff880`00fdd000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ec6000 fffff880`00ef9000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01160000 fffff880`01170000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015b5000 fffff880`015c6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07276000 fffff880`0731c000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06a25000 fffff880`06a62000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cfe000 fffff880`00d12000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0452f000 fffff880`04553000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0458e000 fffff880`045a9000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`045a9000 fffff880`045ca000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`045ca000 fffff880`045e4000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e6d000 fffff880`03ebe000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02c90000 fffff880`02c99000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c99000 fffff880`02ca2000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02ca2000 fffff880`02cab000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0144c000 fffff880`01486000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05e59000 fffff880`05e71000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06809000 fffff880`06a24c00   RTKVHD64 RTKVHD64.sys Thu Dec 03 08:42:57 2009 (4B17C061)
fffff880`05f79000 fffff880`05f8e000   RTSTOR64 RTSTOR64.SYS Tue Dec 02 01:01:40 2008 (4934CF44)
fffff880`0731c000 fffff880`07327000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0561e000 fffff880`0562a000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03c00000 fffff880`03c1d000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`017ef000 fffff880`017f7000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07820000 fffff880`078b8000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`07366000 fffff880`073cf000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`07327000 fffff880`07354000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`05659000 fffff880`0565a480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`07354000 fffff880`07366000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02cc7000 fffff880`02cd4000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`011db000 fffff880`011f9000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03c38000 fffff880`03c4c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`0164a000 fffff880`0166d000   Tpkd     Tpkd.sys     Fri Aug 21 18:02:03 2009 (4A8F195B)
fffff960`005c0000 fffff960`005ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04443000 fffff880`04455000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05f5c000 fffff880`05f79000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0578d000 fffff880`0578ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`044fa000 fffff880`0450b000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05eed000 fffff880`05f47000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`044a4000 fffff880`044fa000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05fd3000 fffff880`05fdf000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`05fc2000 fffff880`05fd3000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`053cc000 fffff880`053d9000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fbb000 fffff880`00fc8000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c4d000 fffff880`02c5b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c5b000 fffff880`02c80000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fdd000 fffff880`00ff2000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03c1d000 fffff880`03c38000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c80000 fffff880`02c90000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03dab000 fffff880`03db4000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`0031f000   win32k   win32k.sys   unavailable (00000000)
fffff880`0562a000 fffff880`05633000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00eb3000 fffff880`00ebc000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05e23000 fffff880`05e44000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`078b8000 fffff880`07929000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`014ae000 fffff880`014bc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02ce3000 fffff880`02dff000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c00000 fffff880`02c13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`057dc000 fffff880`057fa000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
What exactly is this device? As jcgriff2 said, try to upgrade the driver for it. If that doesn't help, we'll have to try disabling the device to see if that stops the BSOD's.
 

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Discussion Starter · #14 ·
I only see one thing with an alert and its for a HID, with no drivers, Im installing this logitech driver now I believe, idk if its a driver or software that it uses....as for the realtek thing, I guess ill check it out again. Thank you

Ill keep you posted
 

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Discussion Starter · #18 ·
Ok, so far no issues when shutting down, been four days, but now all of a sudden I get the occasional blue screen when working, I think I have the right drivers for it because I can now shut down properly, but i dont know why its doing this. It never blue screened on me before while using

I ran ur program again, and I am attaching the file....I love this new computer, but I feel I am making it worse every day :(
 

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`
This system was upgraded from Vista SP2 to Windows 7 per the files and was experiencing grave problems long before a few days ago.

I went through the system logs and found 41 BSODs - starting on 10-7-09 and continuing through yesterday, 12-22-09. The driver updates did make some difference as the bugcheck changed from 0x9f to 0xf7

0xf7 = 4
0x9f = 37
Code:
[font=lucida console]
2009-12-22 T 23:05:32[color=blue] 0xf7 [/color] (0xfffef881fcc88bc0, 0x0000f88002cea515, 0xffff077ffd315aea, 0x0000000000000000).
2009-12-22 T 16:36:29[color=blue] 0xf7 [/color] (0xfe450a8403555125, 0x0000f88007abcf50, 0xffff077ff85430af, 0x0000000000000000).
2009-12-16 T 14:06:48[color=blue] 0xf7 [/color] (0xf747d7f0fcc7abc0, 0x0000f88008a35e80, 0xffff077ff75ca17f, 0x0000000000000000).
2009-12-16 T 13:49:05[color=blue] 0xf7 [/color] (0xfe3924a0fcc81bc0, 0x0000f88007b8a10f, 0xffff077ff8475ef0, 0x0000000000000000).
2009-12-14 T 15:21:08[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792cb60, 0xfffff80000b9c510).
2009-12-13 T 23:40:40[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800793cb60, 0xfffff80000b9c510).
2009-12-13 T 17:32:39[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800793a040, 0xfffff8000450e510).
2009-12-13 T 16:50:37[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792bb60, 0xfffff80000b9c510).
2009-12-12 T 10:21:46[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792b680, 0xfffff80004506510).
2009-12-11 T 21:07:14[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792e680, 0xfffff80004517510).
2009-12-11 T 01:36:51[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007946b60, 0xfffff80000b9c510).
2009-12-09 T 13:46:08[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792c040, 0xfffff80000b9c510).
2009-12-06 T 15:04:44[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007945680, 0xfffff80000b9c510).
2009-12-05 T 15:05:13[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792c680, 0xfffff80000b9c510).
2009-12-04 T 14:41:15[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007946040, 0xfffff80000b9c510).
2009-11-30 T 17:13:09[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800793b040, 0xfffff80000b9c510).
2009-11-30 T 12:48:14[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800793a040, 0xfffff80000b9c510).
2009-11-30 T 12:06:11[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800792b680, 0xfffff80000b9c510).
2009-11-30 T 00:06:21[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa800793b040, 0xfffff800044ee510).
2009-11-29 T 18:39:32[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007945040, 0xfffff80000b9c510).
2009-11-14 T 17:56:49[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903720, 0x0000000000000000).
2009-11-05 T 15:26:40[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903720, 0x0000000000000000).
2009-11-04 T 14:17:28[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078f9040, 0x0000000000000000).
2009-10-30 T 21:15:02[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078fa040, 0x0000000000000000).
2009-10-26 T 17:23:59[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078fabb0, 0x0000000000000000).
2009-10-25 T 22:12:04[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902bb0, 0x0000000000000000).
2009-10-21 T 14:55:27[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902040, 0x0000000000000000).
2009-10-21 T 00:58:03[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078f8040, 0x0000000000000000).
2009-10-20 T 00:27:56[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078f6040, 0x0000000000000000).
2009-10-19 T 16:41:36[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007904720, 0x0000000000000000).
2009-10-19 T 01:09:27[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902040, 0x0000000000000000).
2009-10-16 T 13:04:56[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007904720, 0x0000000000000000).
2009-10-16 T 01:55:04[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903040, 0x0000000000000000).
2009-10-14 T 09:37:33[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa80078fa040, 0x0000000000000000).
2009-10-13 T 02:47:12[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902720, 0x0000000000000000).
2009-10-12 T 16:26:55[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903040, 0x0000000000000000).
2009-10-12 T 01:05:11[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903bb0, 0x0000000000000000).
2009-10-11 T 01:04:55[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902bb0, 0x0000000000000000).
2009-10-08 T 15:10:10[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007902720, 0x0000000000000000).
2009-10-08 T 02:09:19[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007903720, 0x0000000000000000).
2009-10-07 T 15:45:27[color=red] 0x9f [/color] (0x0000000000000004, 0x0000000000000258, 0xfffffa8007904720, 0x0000000000000000).
                                   

[/font]
The logs show problems from day 1. The installation of Adobe CS4, Microsoft Office, Windows Live, AIM, "jjj REACTOR", etc... during the BSOD epidemic only made things worse. These problems existed while the system was running Vista - installing Windows 7 on top exacerbated the situation.

Windows 7 also seems to have issues with your printer as WERCON reports dozens of crashes related to its driver and the Microsoft Windows 7 print spooler -
Code:
[font=lucida console]
Dell Photo AIO Printer 924	USB001	 
[/font]
The logs also show the presence of Norton Internet Security, although I didn't find NIS drivers in any of the dumps.

I do not find the current OS to be salvageable and recommend that you re-install Windows 7.

Regards. . .

jcgriff2

.
 
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