[Kuza]

Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3543
Windows 7 Professional x64
Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40GHz
8.00GB
NVIDIA GeForce 840M

Hi! This is my first post on this site, hope you guys can help me! I'm getting desperate. (I have attached dump rar file, and also a screencap of BlueScreenView)

I have been getting Blue screen of death's for a few months. I have used BlueScreenView and it is always related to this ntoskrnl.exe , with a bunch of different parameters like "+ee77bb" +f0297 , +75169. My laptop now keeps freezing up like when I'm watching a video or music it will just freeze and glitch and sound like its in robot slow-mo. It's like the processor just can't handle anything at all.

I have looked a tonne on the internet and tried doing these things;

-Updated every driver in Device Manager;
-Done ChkDSk with "Attempted recovery of bad areas" or whatever it says.
-Avira Full system scans.
-I have done cmd + sfc /scannow , a few times now, and it repaired a few things but the glitchiness and slowness remains. I have the CBS log from the scan but I can't upload it to here for some reason.

I would do a system restore except my restore points don't go back far enough, I didn't know in Windows 7 you had to set aside space for that, definitely going to keep heaps of space there for that after this is fixed haha!

These problems seemed to start occurring after installing PDANet network drivers (For using phone as hotspot) or after HotSpot Shield VPN or something. Not certain on that one though, I have uninstalled all of those and it didn't solve the problem or make it better. However when I open HSS VPN my computer slows down significantly.

Hope someone can figure this out for me because I'm at the end of my technological wits haha, thanks! Have a nice day

 

[jcgriff2]

Hi. . .

ntoskrnl.exe is the Windows NT Kernel and is merely listed as a default. It is not the cause.

One of the VERIFIER_ENABLED dumps listed Avira - remove it for now -

Uninstallers (removal tools) for common Windows antivirus software—ESET Knowledgebase

The other three 2016 dumps had varying bugchecks - different STOP error codes, which usually means the cause is unknown hardware failure.

Regards. . .

jcgriff2

[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\020116-20888-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Sun Jan 31 21:49:46.364 2016 (UTC - 5:00)
System Uptime: 0 days 0:13:53.969
Probably caused by : ntkrnlmp.exe ( nt!ExInitializeResourceLite+ef )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!ExInitializeResourceLite+ef
Bugcheck code 0000000A
Arguments fffffa80`0d7a0250 00000000`00000002 00000000`00000001 fffff800`036e305f
BiosVersion = A06
BiosReleaseDate = 07/13/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012116-51729-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Wed Jan 20 11:35:58.094 2016 (UTC - 5:00)
System Uptime: 0 days 2:17:28.249
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
Probably caused by : avgntflt.sys ( avgntflt+a703 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_VRF_avgntflt+a703
Bugcheck code 00000050
Arguments fffff8a0`03aeffc0 00000000`00000000 fffff880`04d77703 00000000`00000000
BiosVersion = A06
BiosReleaseDate = 07/13/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\010916-30357-01.dmp]
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Debug session time: Sat Jan  9 01:22:46.437 2016 (UTC - 5:00)
System Uptime: 0 days 3:28:01.991
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+292 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Avira.Systray.
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+292
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`0398f402 fffff880`0edcb5e0 00000000`00000000
BiosVersion = A06
BiosReleaseDate = 07/13/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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[Kuza]

Hey thanks for your help JCGriff2, sorry for the slow response. That sped my computer back up to almost normal speed, thanks alot! I am still having BSOD's, but now they have changed to IRQL_NOT_LESS_OR_EQUAL type. I will make another thread to try to solve that, thanks for your help so far though.

 

[Kuza]

BSOD - ntoskrnl.exe IRQL_NOT_LESS_OR_EQUAL

Hey guys
I was recently having BSOD Problems and a super glitchy problem until I received help on this forum and deleted my Avira antivirus, which sped my computer up back to normal. Now im having BSOD IRQL_NOT_LESS_OR_EQUAL problems.
Any help with this would be appreciated, I have attached a dump file rar. How do you read through those to identify the problem by the way? Would like to know how to do this myself if possible

Thanks alot

 

[jcgriff2]

Hi. . .

I merged your threads together since we're dealing with the same system.

The 4 new dumps gave us new bugchecks (STOP error codes) to deal with + "probable cause" listed as Microsoft drivers, which simply cannot be.

I also see that you ran Driver Verifier. No 3rd party driver was named in the VERIFIER_ENABLED dumps - a sure sign that there is some type of hardware failure occurring.

I don't know much about hardware. I sit on the software side of the fence.

All I can do is give you some hardware diagnostic tests to run.

• RAM - memtest86+ - run 1 stick at a time; alternate the slots - https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html
• HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html
• FurMark video card test - https://www.sysnative.com/forums/hardware-tutorials/3907-furmark-display-card-stress-test.html
• Prime95 CPU - https://www.sysnative.com/forums/hardware-tutorials/3908-prime95-hardware-stress-testing.html

You also need to look at the motherboard, PSU, and all other hardware parts as any of them may be involved.

Regards. . .

jcgriff2


`

[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\021216-18813-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Thu Feb 11 21:48:54.591 2016 (UTC - 5:00)
System Uptime: 0 days 0:12:10.600
Probably caused by : ntkrnlmp.exe ( nt!ExInitializeResourceLite+ef )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  lsm.exe
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!ExInitializeResourceLite+ef
Bugcheck code 0000000A
Arguments fffffa80`08812730 00000000`00000002 00000000`00000001 fffff800`036ed05f
BiosVersion = A07
BiosReleaseDate = 10/16/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\020816-18876-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Sun Feb  7 20:57:07.165 2016 (UTC - 5:00)
System Uptime: 0 days 0:12:53.824
Probably caused by : ntkrnlmp.exe ( nt!ExInitializeResourceLite+ef )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!ExInitializeResourceLite+ef
Bugcheck code 0000000A
Arguments fffffa80`080b8250 00000000`00000002 00000000`00000001 fffff800`036a005f
BiosVersion = A07
BiosReleaseDate = 10/16/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\020716-21434-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Sat Feb  6 22:51:36.135 2016 (UTC - 5:00)
System Uptime: 0 days 10:50:52.692
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+416a6 )
BUGCHECK_STR:  0x1E_80000003
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  AfterFX.exe
FAILURE_BUCKET_ID:  X64_0x1E_80000003_VRF_nvlddmkm+416a6
Bugcheck code 0000001E
Arguments ffffffff`80000003 fffff880`0f2b36a6 00000000`00000000 00000000`00000002
BiosVersion = A07
BiosReleaseDate = 10/16/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\020116-20888-01.dmp]
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Debug session time: Sun Jan 31 21:49:46.364 2016 (UTC - 5:00)
System Uptime: 0 days 0:13:53.969
Probably caused by : ntkrnlmp.exe ( nt!ExInitializeResourceLite+ef )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!ExInitializeResourceLite+ef
Bugcheck code 0000000A
Arguments fffffa80`0d7a0250 00000000`00000002 00000000`00000001 fffff800`036e305f
BiosVersion = A06
BiosReleaseDate = 07/13/2015
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3543
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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