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Discussion Starter · #1 ·
Hi I've attempted to debug the mini dump file without success. Below was presented to me by the winbug
tool, in addition to this I also followed the instructions as per the forum and posted the attachment.
any help would be appreciated.

Thanks!

FOLLOWUP_IP:
sbtis+b156
fffff880`02d20156 3bc3 cmp eax,ebx

SYMBOL_STACK_INDEX: 9

SYMBOL_NAME: sbtis+b156

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: sbtis

IMAGE_NAME: sbtis.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5b8c3c

FAILURE_BUCKET_ID: X64_0xc4_f6_sbtis+b156

BUCKET_ID: X64_0xc4_f6_sbtis+b156

Followup: MachineOwner





OS - Windows 7 ?
· x64 · original installed OS - Win 7 · OS is full retail version · approx 1 year old - newer RAM (1 week) · reinstalled OS a few times · CPU - AMD Athlon II X4 620 · Video Card - ATI 5770 PCI express · MotherBoard - AsusM4A785YD-EVO · Power Supply - brand & wattage - Antec 550 watts
 

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Discussion Starter · #3 ·
Hi, thank you for the response, however, I don't have counterspy installed. AVG internet security and fix it utilities are installed though.

Thanks
 
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