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BSOD of an Asus F5 laptop

2759 Views 8 Replies 4 Participants Last post by  mgorman87, 
G
Dear BSOD analysts,

Could one of you please help me in finding a solution for a divide by zero bsod that exists for more than a year and survived 2 OSs (Vista and Windows 7)?

I followed the roadmap of jcgriff2. The results should be in the Windows7_Vista_jcgriff2.zip

Thanks in advance! Gerrit.

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G
Further information from a minidump

According to the website's advice, I executed the Driver Verifier. This resulted in a bsod during startup (new behaviour). A problem appears to be present in synTP.sys .

The minidump.zip is attached.

HTH, Gerrit.

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mgorman87
Your driver verified dump puts to Kaspersky and your Synaptic Touch Pad driver.

I don't want to have you uninstall Kaspersky just yet.


Code: 
SynTP.sys    [B]Wed Nov 22 15:56:36 2006[/B] (4564B984)
Your driver is very outdated for this and is most likely why your having the crash. Download the newest driver from here

Code: 
atikmdag.sys Mon Dec 01 16:01:46 2008 (493450BA)
Your video card drivers are about 3 years old. Download the newest driver from here

Code: 
athr.sys     Tue Jun 09 14:04:52 2009 (4A2EA444)
Your other BSOD was from February and it was caused by your Atheros driver. I did some searching and found the newest version. I will upload it to this post for easy download.

Code: 
RTKVHDA.sys  Wed Feb 14 01:11:20 2007 (45D2A808)
Update your Realtek HD Audio drivers - here

Code: 
RTSTOR.SYS   Wed Jan 10 05:18:33 2007 (45A4BD79)
Update your Realtek USB Media Card Reader - here

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\AppData\Local\Temp\Rar$DI01.480\032911-32640-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x83037000 PsLoadedModuleList = 0x8317f810
Debug session time: Tue Mar 29 14:40:37.875 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:07.625
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
......
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000f6, Referencing user handle as KernelMode.
Arg2: 000000e0, Handle value being referenced.
Arg3: cc625b20, Address of the current process.
Arg4: 8e961295, Address inside the driver that is performing the incorrect reference.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys

BUGCHECK_STR:  0xc4_f6

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  SynTPEnh.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 8336bf1f to 83113dfc

STACK_TEXT:  
cf85383c 8336bf1f 000000c4 000000f6 000000e0 nt!KeBugCheckEx+0x1e
cf85385c 83370782 000000e0 cc625b20 9b910420 nt!VerifierBugCheckIfAppropriate+0x30
cf8538f0 8325b603 000000e0 ce59cfe8 00000000 nt!VfCheckUserHandle+0x14f
cf853924 8325b4bd 000000e0 10000000 858d2390 nt!ObReferenceObjectByHandleWithTag+0x13b
cf853948 83379736 000000e0 10000000 858d2390 nt!ObReferenceObjectByHandle+0x21
cf853970 8e961295 000000e0 10000000 858d2390 nt!VerifierObReferenceObjectByHandle+0x21
WARNING: Stack unwind information not available. Following frames may be wrong.
cf853994 8e969c36 000000e0 cf8539bc 8e96e8dc SynTP+0xa295
cf8539a0 8e96e8dc 00000004 000000e0 00000000 SynTP+0x12c36
cf8539bc 8e968cf5 cf8539fc 01000079 5fd311c0 SynTP+0x178dc
cf8539d8 8e96e7ae 00000004 8000a008 20040000 SynTP+0x11cf5
cf853a44 8e960354 00000004 8000a008 9b935200 SynTP+0x177ae
cf853a80 8e95e6c2 5fd31420 00000000 8e97c940 SynTP+0x9354
cf853a98 85f85072 73c44fe8 5fd31420 00000000 SynTP+0x76c2
cf853abc 85f863d0 73c44fe8 5fd31420 00000000 Wdf01000!FxIoQueueIoInternalDeviceControl::Invoke+0x30
cf853aec 85f889ac 5fd31420 a02cebd8 8c3bb010 Wdf01000!FxIoQueue::DispatchRequestToDriver+0x31d
cf853b08 85f89a36 8c3bb000 00000000 8c3bbbe8 Wdf01000!FxIoQueue::DispatchEvents+0x3be
cf853b28 85f8b824 a02cebd8 ad20b8f8 a02aba58 Wdf01000!FxIoQueue::QueueRequest+0x1ec
cf853b4c 85f7aa3f a02aba58 cf853b7c 833666c3 Wdf01000!FxPkgIo::Dispatch+0x27d
cf853b58 833666c3 8c3bbac8 a02aba58 9b935298 Wdf01000!FxDevice::Dispatch+0x7f
cf853b7c 83073463 00000000 a02aba58 8c3bbac8 nt!IovCallDriver+0x258
cf853b90 832753be 9b935298 a02aba58 a02abac8 nt!IofCallDriver+0x1b
cf853bb0 832921af 8c3bbac8 9b935298 00000000 nt!IopSynchronousServiceTail+0x1f8
cf853c4c 8329498a 8c3bbac8 a02aba58 00000000 nt!IopXxxControlFile+0x6aa
cf853c80 8438d1d0 000000f8 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
cf853d04 8307a43a 000000f8 00000000 00000000 klif+0x2e1d0
cf853d04 76dd6344 000000f8 00000000 00000000 nt!KiFastCallEntry+0x12a
01d6fed4 00000000 00000000 00000000 00000000 0x76dd6344


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SynTP+a295
8e961295 33c9            xor     ecx,ecx

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  SynTP+a295

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SynTP

IMAGE_NAME:  SynTP.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4564b984

FAILURE_BUCKET_ID:  0xc4_f6_VRF_SynTP+a295

BUCKET_ID:  0xc4_f6_VRF_SynTP+a295

Followup: MachineOwner
---------

0: kd> lmntsm
start    end        module name
837af000 837f7000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8e62d000 8e687000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
90563000 90575000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
842ab000 842b4000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8427f000 84288000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
84288000 842ab000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
9040a000 9051a000   athr     athr.sys     Tue Jun 09 14:04:52 2009 (4A2EA444)
8f213000 8f7fb000   atikmdag atikmdag.sys Mon Dec 01 16:01:46 2008 (493450BA)
8e835000 8e83d000   ATKACPI  ATKACPI.sys  Thu Dec 14 02:11:57 2006 (4580F93D)
83611000 8361c000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
863ec000 863f3000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e618000 8e626000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
836ba000 836c2000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
99b16000 99b2f000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
97600000 9761e000   cdd      cdd.dll      Tue Nov 02 00:23:36 2010 (4CCF9248)
863c6000 863e5000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83704000 837af000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8636f000 86394000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
836c2000 83704000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
90552000 90555700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
84302000 8435f000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
85ff1000 85ff9000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
90556000 90563000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
82bad000 82bba000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e78a000 8e7ee000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8e600000 8e618000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8e77e000 8e78a000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8635e000 8636f000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
96200000 96219000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
96a0b000 96a14000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
82bba000 82bc5000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
82bc5000 82bd6000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
975e1000 975eb000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8e84f000 8e906000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
8e906000 8e93f000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:34:49 2011 (4D4A2259)
82a0a000 82a34000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
842e8000 842f9000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
842b4000 842e8000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
861b9000 861c2000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8632c000 8635e000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8654a000 8657b000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
83000000 83037000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
90533000 90552000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
949ea000 949fd000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
94800000 94806480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
949df000 949ea000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
99a91000 99b16000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
865f8000 86600000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8e93f000 8e957000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8e83d000 8e84f000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f200000 8f20d000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f7fb000 8f7fc600   kbfiltr  kbfiltr.sys  Wed Jan 24 05:08:39 2007 (45B73027)
80ba8000 80bb0000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
85a34000 85f56000   kl1      kl1.sys      Wed Jun 09 09:24:39 2010 (4C0F9617)
86038000 8603e000   kl2      kl2.sys      Wed Jun 09 09:24:35 2010 (4C0F9613)
8435f000 843e2000   klif     klif.sys     Fri Aug 06 13:16:02 2010 (4C5C4352)
8e6f0000 8e6f8000   klim6    klim6.sys    Thu Apr 22 11:07:20 2010 (4BD06628)
8e982000 8e98b000   klmouflt klmouflt.sys Mon Nov 02 11:26:08 2009 (4AEF0820)
94820000 94854000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
86198000 861ab000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
862f7000 8631c000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
82bd6000 82be6000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
82b78000 82b93000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
83631000 836a9000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
963f2000 963ff000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
949a7000 949b1000   MODEMCSA MODEMCSA.sys Mon Jul 13 19:55:25 2009 (4A5BC96D)
96a00000 96a0b000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8e98b000 8e998000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
94807000 94812000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
84269000 8427f000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
99b2f000 99b41000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
99b41000 99b64000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
99b64000 99b9f000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
99b9f000 99bba000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
86008000 86013000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
85fde000 85fe6000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8616d000 86198000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8e774000 8e77e000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8631c000 8632c000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
86202000 862b9000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
9058d000 90598000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
99a65000 99a75000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
90598000 905ba000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
948a6000 948b7000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8e6f8000 8e706000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8e687000 8e6b9000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
862b9000 862f7000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
86013000 86021000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e76a000 8e774000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
83037000 83447000   nt       ntkrpamp.exe Tue Oct 26 22:30:44 2010 (4CC78ED4)
8603e000 8616d000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
863e5000 863ec000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
99a1f000 99a65000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8e6c0000 8e6df000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
83600000 83611000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
85a00000 85a2a000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
84254000 8425b000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8425b000 84269000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
861ab000 861b9000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
a0618000 a06af000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
963c3000 963f2000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
836a9000 836ba000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
842f9000 84301de0   PxHelp20 PxHelp20.sys Wed Jun 20 18:26:00 2007 (4679A978)
90575000 9058d000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
905ba000 905d2000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
905d2000 905e9000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
905e9000 90600000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8e729000 8e76a000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
90400000 9040a000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
861f0000 861f8000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
861f8000 86200000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
86000000 86008000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
865cb000 865f8000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
99a75000 99a88000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
9621b000 963c2540   RTKVHDA  RTKVHDA.sys  Wed Feb 14 01:11:20 2007 (45D2A808)
90524000 90533000   Rtnicxp  Rtnicxp.sys  Fri May 30 11:12:11 2008 (4840194B)
975eb000 975f8000   RTSTOR   RTSTOR.SYS   Wed Jan 10 05:18:33 2007 (45A4BD79)
a06af000 a06b9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
948b7000 949a6d00   smserial smserial.sys Wed Nov 22 09:34:56 2006 (45646010)
865c3000 865cb000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
a0736000 a0787000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
a06e7000 a0736000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
a06b9000 a06da000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
82a34000 82b77600   StkCMini StkCMini.sys Fri Jan 19 23:41:56 2007 (45B19D94)
96a15000 975e0700   StkCPipe StkCPipe.sys Thu Jan 11 04:04:33 2007 (45A5FDA1)
8f20f000 8f210380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8e957000 8e981900   SynTP    SynTP.sys    Wed Nov 22 15:56:36 2006 (4564B984)
86401000 8654a000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
a06da000 a06e7000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
843e2000 843ed000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
86021000 86038000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8e719000 8e729000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
979d0000 979d9000   TSDDD    TSDDD.dll    unavailable (00000000)
8e814000 8e835000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
94854000 94862000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
949b1000 949c8000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
8f20d000 8f20e700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e9ed000 8e9fc000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
94862000 948a6000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8e998000 8e9a2000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8e9a2000 8e9ed000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
949c8000 949df000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
85fe6000 85ff1000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
863f3000 863ff000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
861c2000 861e3000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8657b000 86583380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8361c000 8362c000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
84209000 84254000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
86584000 865c3000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
9051a000 90524000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8e6df000 8e6f0000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
99a88000 99a91000   vwifimp  vwifimp.sys  Mon Jul 13 19:52:09 2009 (4A5BC8A9)
8e706000 8e719000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
861e3000 861f0000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
85f56000 85fc7000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
85fc7000 85fd5000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8e6b9000 8e6c0000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
97770000 979bb000   win32k   win32k.sys   Tue Jan 04 22:37:16 2011 (4D23E76C)
85fd5000 85fde000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
82b93000 82bad000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)
a0788000 a07a8480   WUDFRd   WUDFRd.sys   Mon Jul 13 19:50:44 2009 (4A5BC854)

Unloaded modules:
a0787000 a0788000   GETPADD.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00001000
99bba000 99bd2000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
86394000 863a1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
863a1000 863ac000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
863ac000 863b5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
863b5000 863c6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

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jcgriff2
Also. . .

Update Asus ATK0101 ASAP -
Code: 
[FONT=Lucida Console]ATKACPI.sys  Thu [COLOR=red]Dec 14[/COLOR] 02:11:57 [COLOR=red]2006[/COLOR] (4580F93D)[/FONT]
http://sysnative.com/0x1/DriverReference.html#ATKACPI.sys

Regards. . .

jcgriff2

`
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G
Thanks so much for helping me! I'm now collecting all updates and will try to implement them this weekend.

The following driver couldn't be found on the Asus-site:
ATKACPI.sys ATK Hotkey ATK0101 ACPI Utility Driver ASUSTeK Computer Inc. -Support- Drivers and Download

My exact model Asus laptop is X50VL. When I do a support-check for this laptop, I have to select the OS. The current OS is Windows 7, this is not supported by ASUS for this laptop. Therefore I must select 'Others'. Then there's only a BIOS-update available.

Is it okay to select Vista instead?

Thx, Gerrit.
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G
When selecting VISTA, Asus offers to me:

Description ATK_Hotkey UTILITY
ATK_Hotkey UTILITY for Vista
File Size 4,73 (MBytes) 2007.05.14 update

Version V1043.2.31.100 Copy Link
Description ATK0100 ACPI UTILITY
ASUS ATK0100 UTILITY driver for Vista 32bit
File Size 63,17 (KBytes) 2007.01.26 update

Version V6.64.1.4 Copy Link
Description ASUS ATKOSD2 UTILITY
ASUS ATKOSD2 UTILITY for Vista 32bit
File Size 8,45 (MBytes) 2007.01.25 update


They're all 3 pretty outdated, aren't they?
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DT Roberts
I'm not sure about the latest release of the ATK0100 utility, but this one is much more recent: Asus N20 Notebook ATK0100 Utility V1043.2.31.100 for Vista - AsusDriver.net

After installing it, run Windows Update to see if it finds a newer one.
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G
Unfortunately, this version results in a ATKacpi.sys with exactly the same date, 14-12-2006. And everytime I try to install it, the laptop results in a blue screen, leaving no other option than to do a full recovery.

This recovery brings the system back to the old situation with all obsolete files!

I wish I could make a clean install from a system image. But Asus does not provide anything I believe. Also, they do not provide drivers for this system when using windows 7.

So, I'm in a deadloc I think....:4-dontkno

Greetinz, Gerrit.
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mgorman87
gbon said:
Unfortunately, this version results in a ATKacpi.sys with exactly the same date, 14-12-2006. And everytime I try to install it, the laptop results in a blue screen, leaving no other option than to do a full recovery.

This recovery brings the system back to the old situation with all obsolete files!

I wish I could make a clean install from a system image. But Asus does not provide anything I believe. Also, they do not provide drivers for this system when using windows 7.

So, I'm in a deadloc I think....:4-dontkno

Greetinz, Gerrit.
Click to expand...
If you have driver verifier enabled, disable it before updating the driver.

EDIT: Here is a 2009 dated version of the driver
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/ATKDrv/ATKDrv_V1043231105_Win7_32.zip
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