Tech Support Forum banner

BSOD new HPE-310t PC

1211 Views 2 Replies 2 Participants Last post by  crazypeoplerule
System crashed after just over 24 hours of use, brand new out of the box. I am not the pc owner, it belongs to my aunt and uncle, however, I am seeking support on their behalf.

While running a chess game analysis software (Rybka) using 10 cores, an attempt was made to set up the system to use it as a TV through Comcast. In the middle of the process Windows Media Center crashed followed swiftly by a BSOD. Attmepts to restart the computer in any mode (normally, safe mode, system repair) all end with BSOD.

-Windows 7 Pro x64 OEM
-Intel Core i7-980X (130 Watt)
-ATI Radeon HD 5570 2GB FH
-Neptune2 HPE Front I/O w/TV Tuner; w/1394
-Exact power supply unknown, possibly 460 Watt

HP sent recovery discs by mail, the computer attempts to load the first disc and hits BSOD. Followed by repeated impacts on the wall by my forehead.
Not open for further replies.
1 - 1 of 3 Posts
Start with these free, bootable diagnostics:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)
If it can't be restored, it's likely to be a hardware issue.
The longer that you mess with it, the harder it will be to return it for a new one.
1 - 1 of 3 Posts
Not open for further replies.