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· Registered
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Discussion Starter · #1 ·
I know there are probably a million posts about this because I have looked at at least 30 of them already and have all been of no use to me. I am desperate and need help. If I get anymore BSOD's I just might lose my mind.

I have an HP pavillion dv6 notebook with a AMD Turion II P520 Dual Core processor 2.29 GHz. I am currently running windows 7 64-bit operating system.

It happens when I stream a video from the network website, it happens when I download a song from iTunes, it happens when I move my computor wrong, it happens when I watch a DVD. It happens all the damn time!

It used to not happen for days apart and then it started happening a few times a day. I have checked forums. I have downloaded drivers that worked for other people. I have put it into safe mode and put it back to the last good configuration or whatever the hell it was. NOTHING IS WORKING!!!!

It would be easier if someone would use english. I'm not an idiot but I don't know what a driver is and why its important. When I look it up on the control panel it says that they're updated yet I keep getting these annoying errors. I need someone to tell me steps of what to do in words that are easy to understand. This is my last 2 months of school, I'm far too broke to pay a tech guy to fix it and I don't want to have to toss this thing in the garbage. Please help!!!

These are the minidump (I don't even know what this is or what relevance it has but everyone seems to be posting them..) things I've gotten.


ntoskrnl.exe driver

I just downloaded the ATI graphics driver from the manufacturer website as well as the atheros wireless LAN driver from the manufacturer website. i don't know if that last one worked though because it was in the middle of downloading when I got my last BSOD. PLEASE HELP ME

· Global Moderator
Using Google to solve problems
45,018 Posts
Here is the definition of Driver: What is driver? - A Word Definition From the Webopedia Computer Dictionary Each hardware piece needs one to communicate with the computer.
Pull the battery out of your laptop and run it on AC power only for now. You should only download the drivers for your laptop from the computer manufacturer. On another computer Go to the HP drives site HP Support & Drivers | United States Type in your make and model# and download the Chipset, ATI driver for your model and save them to a USB flash drive. Transfer them over to this machine and install them.
If you continue to have problems, download the ISO image for Memtest in my signature burn the image to CD using IMGBurn also in my signature. Remove all but one stick of RAM and boot off of the newly created CD and run the tests on each stick or RAM separately. If you get any errors (Red) that stick is bad and needs to be replaced.
BSOD's can be caused by many things. They can be caused by a Virus, a failing Hardware piece, failing RAM (memory). On desktop computers, failing Power Supply Units.
When you get a BSOD it writes a log file of the error and saves it as a Mini Dump file. attaching this file in your next post is most helpful for us.
If you continue to have problems, click this link, follow these instructions and post in that section of the forum.
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