[Erbwon]

Any help with resolving my BSOD issue would greatly be appreciated. I followed all the directions for uploading the attached file and below are all the details requested. Thanks in advance. Mike


· OS - Vista Home Premium, Service Pack 2
· x86 (32-bit)
· Vista Home Premium
· OS is OEM version (came pre-installed on system)
· 12/19/2007 (Age of Hardware)
· Age of OS installation - OS was re-installed on 12/29/2009

· CPU - AMD Turion(tm) 64 X2 Mobile TL58
· Video Card - NVIDIA GeForce 7150M / nForce 630M
· MotherBoard - HP
· Power Supply - HP & 65W AC Adapter

· HP
· Exact model number (laptop, HP Pavilion dv9500)
· Exact product name (laptop, HP Pavilion dv9626us)

 

[Erbwon]

You are correct. This is only happening during power downs and when trying to put my laptop to sleep, which sleep mode does not work at all anymore. I would greatly appreciate a step by step solution if you have one, since I do not know much about Daemon Tools. I just keep my laptop running mostly 24/7 and hit the power button at night, when I go to bed, just to put it to sleep and now this issue has arrived.

 

[Erbwon]

I cannot locate Daemon Tools anywhere on this computer, would it be called something different or is there a manual way of removing it other then through Programs and features?. I do have a file called sptd.sys in the windows/system32/drivers directory along with a sptd4333.sys file. I do not know what installed these drivers or if I need either of them.