Tech Support Forum banner
Status
Not open for further replies.
1 - 17 of 17 Posts

·
Registered
Joined
·
11 Posts
Discussion Starter · #1 ·
Hi

I am experiencing many BSOD's lately. This is the latest one.

Any help/advice greatly appreciated.

Regards

Warren

System info

- Vista Ultimate
- X86
- Original OS
- OEM but have disk
- 09/2008
- Intel Core 2 Duo E8400
- NVIDIA GeForce 9800 GT
- Gigabyte G31MF-S2
 

Attachments

·
Administrator, Manager, Microsoft Support, MVP
Joined
·
34,396 Posts
Re: BSOD - system_thread_exception_not_handled

Hi -

I ran the 9 most recent dumps.

Norton named as probable cause - remove it with Norton Removal Tool.

http://jcgriff2.com/NRT_N360_Removal.html

Update these drivers -
Code:
[font=lucida console]
nvlddmkm.sys Fri May 01 02:10:11 2009 (49FA9243) - NVIDIA GeForce 9800 GT  - [url]http://www.nvidia.com/Download/index.aspx?lang=en-us[/url]
nvBridge.kmd Fri May 01 01:41:25 2009 (49FA8B85) - NVIDIA GeForce 9800 GT  - [url]http://www.nvidia.com/Download/index.aspx?lang=en-us[/url]

NuidFltr.sys Wed Aug 15 04:14:02 2007 (46C2B5CA) - Microsoft Intellipoint mouse driver - [url]http://www.microsoft.com/hardware/download/download.aspx?category=MK[/url]

speedfan.sys Sun Sep 24 09:28:47 2006 (4516880F) - SpeedFan - [url]http://www.almico.com/sfdownload.php[/url]
giveio.sys   Wed Apr 03 22:33:25 1996 (316334F5) - SpeedFan - [url]http://www.almico.com/sfdownload.php[/url]

Rtlh86.sys   Mon Jun 25 01:37:23 2007 (467F5493) - Realtek Ethernet - [url]http://www.realtek.com.tw/DOWNLOADS/DOWNLOADSVIEW.ASPX?LANGID=1&PNID=13&PFID=5&LEVEL=5&CONN=4&DOWNTYPEID=3&GETDOWN=FALSE[/url]
RTKVHDA.sys  Thu Feb 14 04:02:28 2008 (47B403A4) - Realtek HD Audio - [url]http://www.realtek.com/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false[/url]
[/font]

Remove these apps and webcam -
Code:
[font=lucida console]
usbVM31b.sys Thu Aug 05 06:05:00 2004 (4112064C) - vm301b intelli kingstone usb vimicro USB PC camera (zc0301PL) - NO Vista drivers

TBPanel.SYS  Fri Jul 26 19:01:04 2002 (3D41D4B0) - Cardex TBPanel video conversion app

mxopswd.sys  Fri Jan 05 20:37:29 2007 (459EFD59) - Maxtor One Touch
[/font]

If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-18-2010_jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-18-2010_jcgriff2_.txt.zup

Regards. . .

jcgriff2


`


BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Oct 17 17:50:31.542 2010 (GMT-4)
System Uptime: 0 days 17:22:42.154
Probably caused by : memory_corruption ( nt!MiMapPagesForZeroPageThread+aa )
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments c0000005 82a7b13f 80399c38 80399934
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Oct 16 20:46:07.170 2010 (GMT-4)
System Uptime: 0 days 15:59:06.315
*** WARNING: Unable to verify timestamp for pcouffin.sys
*** ERROR: Module load completed but symbols could not be loaded for pcouffin.sys
Probably caused by : pcouffin.sys
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000003 8515b9e0 876a9c18 892c69f8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Fri Oct 15 19:06:20.342 2010 (GMT-4)
System Uptime: 0 days 0:00:40.170
Probably caused by : win32k.sys ( win32k!MAPPER::vEmergency+a5 )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x8E
PROCESS_NAME:  csrss.exe
Bugcheck code 1000008E
Arguments c0000005 82572930 8cf25898 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Oct  9 22:22:51.033 2010 (GMT-4)
System Uptime: 0 days 0:12:04.883
BugCheck D1, {0, 2, 0, 99c0b18b}
Probably caused by : afd.sys ( afd!AfdUpdateConnectionForTimerWheel+3e )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments 00000000 00000002 00000000 99c0b18b
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Oct  9 22:09:05.588 2010 (GMT-4)
System Uptime: 0 days 0:20:28.460
Probably caused by : memory_corruption ( nt!MiAllocateWsle+7d )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001A
Arguments 00005003 c0802000 0000891a 0ddba201
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Oct  9 18:40:15.148 2010 (GMT-4)
System Uptime: 0 days 0:03:30.974
*** WARNING: Unable to verify timestamp for eeCtrl.sys
*** ERROR: Module load completed but symbols could not be loaded for eeCtrl.sys
Probably caused by : eeCtrl.sys ( eeCtrl+c221 )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x8E
PROCESS_NAME:  System
Bugcheck code 1000008E
Arguments c0000005 82c251c0 9836f664 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Oct  7 15:32:40.436 2010 (GMT-4)
System Uptime: 9 days 22:39:01.334
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : hardware ( dxgkrnl+12058 )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x8E
PROCESS_NAME:  rundll32.exe
Bugcheck code 1000008E
Arguments c0000005 8f61b058 907479b4 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Sep 23 17:05:49.620 2010 (GMT-4)
System Uptime: 0 days 23:34:45.372
*** WARNING: Unable to verify timestamp for SYMDS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS.SYS
*** WARNING: Unable to verify timestamp for SYMEFA.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA.SYS
Probably caused by : SYMDS.SYS ( SYMDS+111c2 )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
Bugcheck code 00000050
Arguments ffff3c9d 00000001 82e1b1c2 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Sep 16 05:45:03.515 2010 (GMT-4)
System Uptime: 0 days 11:07:09.576
Probably caused by : ntkrpamp.exe ( nt!ObpWaitForMultipleObjects+2b4 )
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
BUGCHECK_STR:  0x18
PROCESS_NAME:  NokiaOviSuite.e
Bugcheck code 00000018
Arguments 00000000 895201f8 00000002 ffffffff
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  

by [color=navy]jcgriff2     
             
         J. C. Griffith, Microsoft MVP[/color]   
             
           [url=https://mvp.support.microsoft.com/profile/Griffith][color=#000055][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]   
             
           [url=www.jcgriff2.com][color=#000055][u]www.jcgriff2.com[/u][/color][/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨


  [/font]
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #3 ·
Re: BSOD - system_thread_exception_not_handled

Hi

Thanks for the super quick reply.

I'll do as you suggest. Is MSE as good as/better than Norton AV?

BTW - The Driver Verifier link provided returned a "Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Please contact the website owners to inform them of this problem."


Regards

Warren
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #4 ·
BSOD - memory_management

Hi

I posted y'day re: BSOD - system thread exception not handled. I have resolved most of the issues identified with the exception of removing the one listed below. Any help/advice greatly appreciated.

Regards

Warren

System info

- Vista Ultimate
- X86
- Original OS
- OEM but have disk
- 09/2008
- Intel Core 2 Duo E8400
- NVIDIA GeForce 9800 GT
- Gigabyte G31MF-S2

I don't know which program this app belongs to.
TBPanel.SYS Fri Jul 26 19:01:04 2002 (3D41D4B0) - Cardex TBPanel video conversion app
 

·
Administrator, Manager, Microsoft Support, MVP
Joined
·
34,396 Posts

·
Registered
Joined
·
11 Posts
Discussion Starter · #6 ·
Re: BSOD - memory_management

Hi again

Ran driver verifier as suggested. PC BSOD'd shortly after rebooting (did make it through to Windows), rebooted and the same thing happened just after the POST. Rebooted in safe mode and started a system restore as suggested. PC BSOD'd part way through the restore. Tried again and was able to do a system restore in safe mode.

Ran your files and have attached the results.

Couldn't see any new dump files.

Re: Driver verifier instructions - in Vista if you click Start and type verifier the only result is something called 'program verifier'. I had to type verifier.exe to get the driver verifier utility.


Appreciate all your help.

Regards

Warren
 

Attachments

·
Registered
Joined
·
11 Posts
Discussion Starter · #8 ·
BSOD - Driver verifier enabled

Hi

Re-enabled driver verifier as suggested. Have now had three BSOD's in quick succession.


Minidump files for all three events are in the attached .zip file.

Norton removed, as suggested, and MSE installed. Apparently MSE doesn't detect tracking cookies (according to Norton's Security Scan, which has also now been removed)

Thanks and regards

Warren


- Vista Ultimate
- X86
- Original OS
- OEM but have disk
- 09/2008
- Intel Core 2 Duo E8400
- NVIDIA GeForce 9800 GT
- Gigabyte G31MF-S2
 

Attachments

·
Administrator, Manager, Microsoft Support, MVP
Joined
·
34,396 Posts
Hi -

I merged your two threads. Please reply to this one in the future.

Uninstall software for your Maxtor one-touch external USB HDD -
Code:
[FONT=lucida console]mxopswd.sys  Fri Jan 05 20:37:29 [COLOR=red]2007[/COLOR] (459EFD59) -  Maxtor OneTouch Driver - REMOVE app - Windows 7 & Vista[/FONT]

Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-21-2010_jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-21-2010_jcgriff2_.txt.zip

Regards. . .

jcgriff2


`


BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458[/FONT]
[FONT=lucida console]Debug session time: Thu Oct 21 03:40:25.928 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:00:56.740[/FONT]
[FONT=lucida console]Probably caused by : ecache.sys ( ecache!EcMdlAllocatePhysicalMemory+3f )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  SearchIndexer.e[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 000001ac 00000002 00000001 82ae3c9e[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458[/FONT]
[FONT=lucida console]Debug session time: Thu Oct 21 03:33:42.072 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 1:00:02.117[/FONT]
[FONT=lucida console]BugCheck D1, {984c86e6, 2, 8, 984c86e6}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for mxopswd.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for mxopswd.sys[/FONT]
[FONT=lucida console]Probably caused by : mxopswd.sys ( mxopswd+56e6 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xD1[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]Bugcheck code 000000D1[/FONT]
[FONT=lucida console]Arguments 984c86e6 00000002 00000008 984c86e6[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458[/FONT]
[FONT=lucida console]Debug session time: Thu Oct 21 02:31:53.160 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:00:29.972[/FONT]
[FONT=lucida console]BugCheck D1, {908f16e6, 2, 8, 908f16e6}[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for mxopswd.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for mxopswd.sys[/FONT]
[FONT=lucida console]Probably caused by : mxopswd.sys ( mxopswd+56e6 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xD1[/FONT]
[FONT=lucida console]PROCESS_NAME:  taskeng.exe[/FONT]
[FONT=lucida console]Bugcheck code 000000D1[/FONT]
[FONT=lucida console]Arguments 908f16e6 00000002 00000008 908f16e6[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 
 
[FONT=lucida console]by [COLOR=navy]jcgriff2     [/COLOR][/FONT]
 
[FONT=lucida console][COLOR=navy]        J. C. Griffith, Microsoft MVP[/COLOR]   [/FONT]
 
[FONT=lucida console]          [URL="https://mvp.support.microsoft.com/profile/Griffith"][COLOR=#000055][U]https://mvp.support.microsoft.com/profile/Griffith[/U][/COLOR][/URL]   [/FONT]
 
[FONT=lucida console]          [URL="http://www.jcgriff2.com"][COLOR=#000055][U]www.jcgriff2.com[/U][/COLOR][/URL] [/FONT]
 
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #10 ·
Hi

Finally managed to get Maxtor deleted from my PC.

All good until today.

Minidump attached. Should be a driver-verifier enabled dump.

Thanks for you ongoing assistance.

Warren
 

Attachments

·
Administrator, Manager, Microsoft Support, MVP
Joined
·
34,396 Posts
Hi -

Both dumps were VERIFIER_ENABLED, but named no 3rd party driver.

One dump listed hardware + kbhid.sys -
Code:
[font=lucida console]FAILURE_BUCKET_ID:  IP_MISALIGNED_[COLOR=Red]kbdhid.sys[/COLOR]  
Probably caused by : hardware ( kbdhid!MapUsage+32 )[/font]
kbdhid.sys = Microsoft Keyboard filter Human Interface Device driver. What kb/ mouse do you have installed?

Update Realtek NIC -
Code:
[font=lucida console]Rtlh86.sys   Mon Jun 25 01:37:23 2007 (467F5493)[/font]
Realtek - http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-26-2010_jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-dbug_us4kiwiz_VistaSP2x86_10-26-2010_jcgriff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Oct 26 05:05:27.050 2010 (GMT-4)
System Uptime: 0 days 0:35:29.827
Probably caused by : ntkrpamp.exe ( nt!IoRemoveIoCompletion+3d )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  MsMpEng.exe
Bugcheck code 00000050
Arguments ff6385e5 00000000 82e5076b 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Tue Oct 26 03:55:25.973 2010 (GMT-4)
System Uptime: 0 days 0:26:23.889
BugCheck D1, {8, 2, 1, 9a07a26c}
Probably caused by : hardware ( kbdhid!MapUsage+32 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments 00000008 00000002 00000001 9a07a26c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #13 ·
Hi

I have a Microsoft Wireless Comfort Keyboard 1.0A (which I use) with a matching wireless mouse (which I don't use and can't even find. I think one of the cats must have caught it!). Mouse I am using is an AOpen USB optical mouse. I also have a USB keyboard that I connect using a USB-PS/2 adapter, for when I'm having trouble with the PC and need to, say, boot into safe mode.

I updated the Realtek NIC driver. The driver was dated 21/10/2010 and the one it replaced was only a month old. Maybe it was corrupt?

Thanks for your help thus far.

Regards

Warren
 

·
Administrator, Manager, Microsoft Support, MVP
Joined
·
34,396 Posts
It's possible an update came in for Realtek NIC in recent days. The loaded driver listing in the dumps showed a 2007 Realtek driver.

The 2nd USB keyboard that you have -- why do you need to use a PS/2/ USB adapter for it? If it is USB PnP, it should not need an adapter.

Try another keyboard - see if BSODs occur with it.

Regards. . .

jcgriff2

`
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #15 ·
Hi

I use the second USB keyboard with a PS/2 converter so I am able to get into e.g. safe mode during boot-up. I didn't think the USB ports became active until Windows was running. Is this not right? I've tried before using the USB keyboard, and wasn't able to F8 to get into safe mode.


Regards

Warren
 

·
Registered
Joined
·
11 Posts
Discussion Starter · #17 ·
Hi

Thanks. I'll try that. The USB devices work fine once in safe mode. It's using F8 during the POST, or the arrow keys during a 'recovery' start e.g. when you have the start-up options and the countdown timer is active, that doesn't seem to work.

On another matter, and feel free to tell me to start a separate thread if I should, my PC suffers from, what I believe is commonly referred to as, KSOD.

When it resumes from 'sleep' mode the screen just stays black - no cursor. Doesn't matter how long you leave it, nothing ever appears on the screen. If you power down and restart there are no problems.

I've taken to shutting the PC down rather than using sleep mode. Just a pain in the backside because, when you boot up, it takes so long before you can do anything.

Any advice gratefully received. I noticed your name when I was looking at some other KSOD posts and just thought I'd ask.

Regards

Warren
 
1 - 17 of 17 Posts
Status
Not open for further replies.
Top