[Ralith]

· OS - Windows 7
· 64 bit
· Age of system (hardware) - 3-4 years
· Age of OS installation - yes, recently reinstalled win 7

· CPU · Video Card - nvidia 9600 GSO
· MotherBoard - BIOSTAR TForce TP43D2A7 Intel P43 ATX Intel
· Power Supply - Corsair 450W
· System Manufacturer - Myself


I built this system for my wife several years ago. It has always had a bug or two where it would BSOD occasionally, but I could never figure out what was causing it... ram/hd, cpu/gpu all seem to be working fine and nothing OCed. Recently it has been freezing/bsoding a LOT... like boot up and start doing something and BSOD in 15 seconds. Run checks on the ram/etc and still finding nothing. Reinstalled and didn't help the problem at all. Seems to start happening more when it has been running and while, but still nothing consistent.

I did get this from a BSOD and attached are the dump files as well as the BSOD files as instructed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800524F038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010312-14515-01.dmp
C:\Users\Amy\AppData\Local\Temp\WER-315812-0.sysdata.xml

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[usasma]

Daemon Tools is known to cause BSOD's on some Win7 systems. Please uninstall it, then use this free tool to remove the troublesome sptd.sys driver: DuplexSecure - FAQ

I seem to recall some issues with UltraMon, but can't seem to find anything to substantiate it. Please uninstall it "just in case". Feel free to reinstall the latest version once we're finished troubleshooting.

Please remove SpyBot Search & Destroy. I seem to recall issues with the TeaTimer, but can't find that either. Please uninstall it "just in case"

The 2 BSOD's are hardware errors (STOP 0x124) - which also includes:
- compatibility issues
- low-level driver problems
- malware

I suspect that it's Daemon Tools causing the issue. If all of the above doesn't fix it, then it's time to start with these free hardware diagnostics/stress tests: Hardware Diags

BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010312-14515-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan  3 19:44:02.656 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:08.125
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0524f038 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\122611-15421-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Dec 26 16:10:05.718 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:08.171
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`05259038 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[Ralith]

Still happening, tried uninstalling all 3 of those programs. I did a full ram scan before and that was fine, so I'll have to do some of those stress tests I guess.

Actually the biggest problem is when she is playing TOR now, it was fine for a few weeks, but now freezes anytime she starts to boot into it... I'm wondering if a component is going bad or something, you did say there was some hardware failures?

 

[usasma]

STOP 0x124 is a hardware error. Hardware problems are most common, but it also involves other things (compatibility, low-level drivers, malware, etc)

Try the other diagnostics and we'll see where that leads us.

 

[Ralith]

ok, an update on THAT issue... it must have been a combination of the game and her computer, cus I loaded the game up on my computer, moved her and now she is running it fine. It has seemed to clear up the other BSODS for now, I'll see if we get any more. Thanks for the help!