I have fresh installation of Windows 7 64 bit on my new Dell Inspiron N5110 laptop (cam without OS). I have i7 2630QM processor and hence Intel HD Graphics 3000 and also nVidia GeForce 525M. The problem is that 3DMark Vantage and 3DMark 11 (both latest versions) crashes with BSOD if they are ran when logged in as a non-administrator user, even if I run them as an administrator. They crash when benchmarking loading screen start starts. If I log in as an administrator user then they are working fine. Can anybody help understand what is causing this? Minidump analysis (ant the end of the post) suggests that it's a driver fault as far as I understand.
System details:
· new Dell Inspiron N5110 laptop, came with no OS
· retail Windows 7 SP1 x64, freshly installed
· CPU - Intel i7 2630QM
· Video Card - Intel HD Graphics 3000 + nVidia GeForce 525M
· MotherBoard - based on Intel HM67 chipset
I have tried the following drivers (3DMark approved drivers marked with *).
nVidia:
266.58 *
275.33 * (latest) (current on laptop)
HD Graphics:
8.15.10.2342 *
8.15.10.2361 (latest) (current on laptop)
I made BSOD report as described here. I made one when I was logged as an admin (just in case some startup software affects..) and one when logged as a regular user. Both are attached to this post.
Just in case here's full memory dump.
Below is minidump analysis report using WinDbg.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800b8f85b0, fffffa800b8f8890, fffff80003384db0}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800b8f85b0, Terminating object
Arg3: fffffa800b8f8890, Process image file name
Arg4: fffff80003384db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800b8f85b0
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
STACK_TEXT:
00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IMAGE_csrss.exe
Followup: MachineOwner
System details:
· new Dell Inspiron N5110 laptop, came with no OS
· retail Windows 7 SP1 x64, freshly installed
· CPU - Intel i7 2630QM
· Video Card - Intel HD Graphics 3000 + nVidia GeForce 525M
· MotherBoard - based on Intel HM67 chipset
I have tried the following drivers (3DMark approved drivers marked with *).
nVidia:
266.58 *
275.33 * (latest) (current on laptop)
HD Graphics:
8.15.10.2342 *
8.15.10.2361 (latest) (current on laptop)
I made BSOD report as described here. I made one when I was logged as an admin (just in case some startup software affects..) and one when logged as a regular user. Both are attached to this post.
Just in case here's full memory dump.
Below is minidump analysis report using WinDbg.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800b8f85b0, fffffa800b8f8890, fffff80003384db0}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800b8f85b0, Terminating object
Arg3: fffffa800b8f8890, Process image file name
Arg4: fffff80003384db0, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa800b8f85b0
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
STACK_TEXT:
00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_IMAGE_csrss.exe
Followup: MachineOwner
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