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Discussion Starter · #1 ·
Hello - I'm not sure this is the correct section to post this so I'm happy to delete and move if required!

I have an Emachines 732Z laptop that is now completely unusable - probably due to botched repair attempts and long chain of imporbable events!

A few days ago my daughter knocked the laptop (while running) - my wife picked it up and siad it seemed fine. She continued to use it that evening without any problems and shut it down at the end of the day.

The next morning I restarted the laptop only to get a BSOD - while rare this has happened in the past so I thought nothing of it. I restarted the computer and it automatically went into startup repair - I let it go through the process and it identified a s system integrity error that it said could not be automatically repaired. I chose the restore to earlier point option and let it run - extremely slowly I should add.

Eventually window reopened and started to update - going painfully slow. The system wanted to update so I left it to do so while I we wen to work.

That evening when I came home I was able to restart the computer and access windows (albeit slowly). I decided to defrag the hard drinve in the hope this might sort out any problems with disk errors from the drop. During the process I noticed that the cpu would sometimes sit 0% activity for long periods of time and rearely went above 4-5%, those time corresponded to the defrag actually running, a lot of the time the machine sat idle (10-20 mins at a time).

I decided to leave the machine running and went out - my wife then decided to turn the machine off mid-way throught the defrag. Later when she tried to restart it she found that it only boots into the repair tool and not windows.

I tried to return to an earlier point (like previously) but there are now no restore points. I tried memtest and that has come back fine.

At this point I am all out of options - there is a very small amount of data I would like to recover from the computer but that's a secondary issue, I'm concerned that the machine is broken beyond repair - I would really appreciate any help or advice.
 

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Discussion Starter · #6 ·
Thanks for all the advise - it appears the drive is indeed damaged. Can I just purchase a new hard drive and do a clean install of windows on it? The machine has a windows cd key but no disk - I'm assuming it is supposed to restore from a recovery partition - but that won't be able to happen if I put a new HDD in.

I have a desktop (much less trouble!) that has a genuine windows 7 DVD - can I just use that disk? I'm concerned that the laptop has non-generic drivers that will not work with a fresh install. Ideally I would copy the partitions to an external HD and then onto the new HDD - is this possible? I only have command promt access to the old HDD at the moment.
 

· TSF Team Emeritus, Microsoft MVP
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Installing a new HDD is fairly simple. 4 screws hold it to the case/caddy, and 2 cables - 1 to the PSU and one to the mobo.

What's the make of the desktop? You may be able to use the disk to restore Windows - it depends on the brand/make, each one is different.

If you can't recover the recovery partition using dai's method, then contact eMachines for a recovery disk set: Order Recovery Discs (USA)
 

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Discussion Starter · #13 ·
Installing a new HDD is fairly simple. 4 screws hold it to the case/caddy, and 2 cables - 1 to the PSU and one to the mobo.

What's the make of the desktop? You may be able to use the disk to restore Windows - it depends on the brand/make, each one is different.

If you can't recover the recovery partition using dai's method, then contact eMachines for a recovery disk set: Order Recovery Discs (USA)
Thanks for the reply,

I've built desktops before and replaced the drives - this is a notebook so there are no disks with is and apparently a straight re-install of windows does not work.

To make things more complicated, unlike many notebooks this does not have an access panel for the HDD - so I'll need to take the whole back off (only that hopefully).

If I put a freshly formatted HDD into the computer, will it work with recovery discs? I'm almost tempted just to do that - I was able to pull the personal data off the drive so I have no need for it.

My biggest worry is that there is something else wrong - since I was able to get the machine to function for a short while in windows before the aborted defrag - not something I would have thought possible if it was only the HDD at fault.
 

· TSF Team Emeritus, Microsoft MVP
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Usually a notebook without a hard drive access bay will hide the hard drive under the keyboard.

Yes, the recovery disks are designed to work on a blank hard drive. They'll work even if you don't format it.

I just recently replaced the hard drive on a friend's Toshiba that had been dropped.
I recovered his data, then slipped an old hard drive in it and tried to install Windows.
It worked, so the rest of the components must be OK.

I've seen laptops that were dropped 12" onto grass and were destroyed - yet I've seen laptops dropped 3' onto concrete/tile that had nothing wrong.

Good luck!
 
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