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BSOD 0x0a stop error, first time in awhile.

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Discussion Starter · #1 ·
Hey guys, i really need help on this one, i have frequent similar stop errors, and a long story short i re-installed windows 8. For a time, no BSOD, but today i had my first one in like a week. Now i need to find the root of the problem. Please help. Here is my report, at least as well as i can get it. Tell me if i need more information, thanks for the help

==================================================
Dump File : 012313-35037-01.dmp
Crash Time : 1/23/2013 6:01:19 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : ffffffff`ffffff8b
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`be8f99d0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+7629
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7b040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012313-35037-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9200
Dump File Size : 296,320
==================================================
 
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Discussion Starter · #2 · (Edited)
Oh and also, im not the most tech savy, my brother is and he isnt feeling well, so bare with me if it takes me awhile to understand what you all mean :p

Finally, on a personal note, i am deeply upset at this point, simply because this ongoing problem has hindered my gaming efforts on all fronts, i was playing dota 2 when the crash happened, but i have had it happen on LOL and pandorra.
 
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Discussion Starter · #6 ·
BSOD 0x0a stop error, first time in awhile, here is the report

Here are the results of my bluescreen report. Hopefully you guys can help me :p

General information:
· OS - windows 8
· x86 -64bit
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Installed myself.
· Age of system (hardware) Brand new, weeks old.
· Age of OS installation - have you re-installed the OS? Same age, just weeks old

· CPU-AMD 3.5GHZ 8core
· Video Card-EVGA gtx650
· MotherBoard-ASROCK 970 Extreme4
· Power Supply -RX730SS

· System Manufacturer
· Exact model number (cant help here)
 

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#9 ·
Re: BSOD 0x0a stop error, first time in awhile, here is the report

No need to start a new thread. I have asked that this be merged with your old one.


Difficult to find patterns with only one .dmp, but the one .dmp did blame hardware directly.

Do the following hardware testing:
NOTE:
  • If you are overclocking any hardware, please stop.
Click to expand...
  • Run FurMark to test the display card for artifacts and temperature issues.
  • Run Display card memory tests to check the display card for memory problems.
  • Run Disk Check with both boxes checked for all HDDs. Post back your logs for the checks after finding them using Event Viewer. In Event Viewer, expand Windows Logs, click Application to let it load, right click Application and click Find.... Search for chkdsk or wininit to find the logs.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems​
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system​
    after running the disk check, run the disk check again.
  • Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.
  • Run Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
  • Run Prime95 to test your CPU, RAM modules, and general hardware.



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Discussion Starter · #11 ·
writhziden, thanks for the help so far, but before i start some of these tests i have some questions, so if you would be so kind as to answer:

1. Can you please explain the nature of the BSOD error code(like what it means in simple terms :p)

2. In previous BSODs, i had seperate GCARDS running( a gtx 450 and 650) just not in my computer at the same time, so does this mean i could rule out the gcard as the prob?

3. Since a re-installed windows, this is the first BSOD i have had, which troubles me, however the BSOD occurred when i was running DOTA 2 and the files from the game were transferred from the old OS, could this be a problem?

Thats it for now, if you could respond to these questions i would be very grateful, also, i will almost instantly post any other BSOD i get before i try any of the runchecks, thanks bro :)
 
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Discussion Starter · #13 ·
Also, most of my BSOD before the re-installation of windows happened when i was playing a game like DOTA or LOL, but i did have one while i was just streaming pandora, idk if this helps or not, but thats what i was doing
 
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CommanderBrood said:
writhziden, thanks for the help so far, but before i start some of these tests i have some questions, so if you would be so kind as to answer:

1. Can you please explain the nature of the BSOD error code(like what it means in simple terms :p)
Click to expand...

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

IRQL_NOT_LESS_OR_EQUAL (a)

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
Code: 
[FONT=lucida console]**************************Wed Jan 23 15:59:36.996 2013 (UTC - 7:00)**************************
Loading Dump File [G:\BSODDmpFiles\CommanderBrood\Windows7_Vista_jcgriff2\012313-35037-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]7 days 18:08:06.943[/B]
Probably caused by :[B]hardware ( nt!RtlLookupElementGenericTable+20 )[/B]
BugCheck [B]A, {ffffffffffffff8b, 2, 1, fffff800be8f99d0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: ffffffffffffff8b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800be8f99d0, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]dota.exe[/B]
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
  BIOS Version                  P2.20
  BIOS Release Date             10/12/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
CommanderBrood said:
2. In previous BSODs, i had seperate GCARDS running( a gtx 450 and 650) just not in my computer at the same time, so does this mean i could rule out the gcard as the prob?
Click to expand...
Most likely, but the crash could still be graphics card related if there is a fault in the motherboard along those lines.


CommanderBrood said:
3. Since a re-installed windows, this is the first BSOD i have had, which troubles me, however the BSOD occurred when i was running DOTA 2 and the files from the game were transferred from the old OS, could this be a problem?

Thats it for now, if you could respond to these questions i would be very grateful, also, i will almost instantly post any other BSOD i get before i try any of the runchecks, thanks bro :)
Click to expand...
Yes, files transferred from an old install could be corrupted and lead to crashes. You also mention other games (League of Legends only?) and Pandora causing crashes. That may indicate an audio/display driver conflict; those are rare, but do sometimes occur. I find that unlikely with the generic Microsoft HD Audio driver installed, though.


Let us know how you get along with the diagnostics. Hope we can help you narrow it down.


-----
 
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Discussion Starter · #15 ·
Thanks for the response, i still havent gotten around to the tests, ive been busy, but i did play some more DOTA 2, instead of bluescreens, the game just crashes, i kinda wanted to know if this could be related to the BSOD, the crashed only occur every couple games, and ive only had to restart once because my entire cpu froze up
 
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Discussion Starter · #18 ·
Again, im so thankful for the help youve been giving me, im not sure because i wasnt paying attention but i think my computer got the BSOD while going into sleep mode, i just feel the need to post this in hopes of narrowing down the possible problem areas.

YET AGAIN, thanks bro :p
 
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