[jguild]

The green ticks against each website I search on have disappeared. Does anyone know if it has something to do with Google. My Virus Software says protection is on. I can't find any information anywhere on the net about it and yet the problem seems to be common.

thanks

 

[Will Watts]

Hi jguild,

Could you provide some more information? Which browser did these green ticks occur in? Where did they occur on the webpage? Which security programs are you using?

 

[jguild]

Thanks for replying to me. I use F-secure and the green ticks were on the left of the websites but I know people with McAfee and Norton have had the same thing happen. I don't know much about it but I think it maybe to do with IE9 and the add-ons/apps - maybe when IE9 updates. I had to set my browser back to default but the ticks had disappeared before that. I am using WOT now since F-secures browsing protection isn't there and I have Trusteer Rapport working on my system. Could there be a conflict.

Regards Janet Guild

 

[Will Watts]

Hi Janet,

You'll probably receive a better response posting in the F-secure forums.

Open the F-Secure settings, and ensure Browser Protection/Web Page filtering is enabled.

Reinstalling F-Secure might be a possible solution. Please note, if this is a paid for product you will need your license key to reinstall the software.