[Kord1988]

I just put this computer together and got everything up and running and this was happening yesterday too but not quite as bad as today, but Im hoping there is no damaged hardware since all of it is brand new and just came out of the box.
After the restart and windows runs the problem check this is what is described in the details:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80005075F4B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012712-23914-01.dmp
C:\Users\Kord\AppData\Local\Temp\WER-41355-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

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C:\Windows\system32\en-US\erofflps.txt

The OS is Windows 7 Home Premium Service Pack 1. If anyone could help me figure out what this is and how I could fix it, you would be a life saver!

 

[VirGnarus]

I'm pretty sure there is damaged hardware at fault here, which may be caused by shipping issues or manufacturing flaws. This is a relatively common occurrence with PC hardware in comparison with other industry products, especially with cheaper brand items.

Anyways, you can first give us a JCGriff Report. If there's the possibility of drivers being cause, turn on DV as well.

For hardware tests, you can perform some of the following:

GPU: MemtestG80/CL
CPU: Prime95 (Torture Test; Large FFTs; 9+ hours)
RAM: Memtest86+ (7+ passes)

Also run HWInfo with Sensors only checked. Record two 30-minute logs: one during idle, and one during high load (gaming, benchmarks, etc.).

 

[Kord1988]

I just started running prime95, i tried to download the documents from you JCGriff Report link but it wouldn't take to the page.

And my system Specs are below:

OS -Windows 7
· 64 bit
· What was original installed OS on system? Fresh Intall
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? retail
· Age of system (hardware): 1 Day
· Age of OS installation - have you re-installed the OS? 1 day/no

· CPU Intel Core i5 2500k
· Video Card Sapphire FLeX Radeon HD 6870
· MotherBoard ASRocks P67 Fatality Performance Series
· Power Supply - brand & wattage Kingwin 80 Plus Bronze Certified 1000W

· System Manufacturer All Parts from Newegg.com
· Exact model number (if laptop, check label on bottom)

 

[Kord1988]

I just ran the MemtestCL.

Ive never ran it before so all I did was pressed 0,
those where the only two options, I pressed 1 first but it ran the test on the CPU so I stopped it and switched it to 0.
then I didnt know the speed of Ram so I pressed 0, and same for the pixel shader on the GPU.

But after it ran everything was good except for:

Random Blocks: 3 Failed Iterations
<2972 Total incorrect Hits>

 

[VirGnarus]

It means the GPU failed the test, so there's an issue with your GPU. However, this can manifest from a motherboard, RAM or even a CPU problem. Your best bet is to continue the other tests.

I'm not sure I understand what you mean by "documents" from the link I provided you. I clicked on the link and worked, and checked the links on the articles and those seem to work as well. What problems are you experiencing?

Oh, and moved to correct forum.

 

[Kord1988]

Thanks for all your help, sorry its taken so long to respond but I have been busy with work. When you said it may be hardware issue I decided to remove all of my RAM sticks but one because using all of them were giving me problems when I was trying to boot up from the start. when I removed the stick and wiped my HDD and started from scratch every thing installed properly and was even able to add an additional ram stick, so I feel as though either one of my RAM sticks is back or one of the RAM Slots on my motherboard. But it seems to be working fine know with the two 4G sticks in the A1 and B1 slots.

 

[VirGnarus]

You should do memory testing with Memtest86+ with one stick only per stick. If one shows up bad, that's the culprit, if none show up bad, you may need to switch from testing separate sticks to testing separate slots. If you find sticks that were doing good in one slot are doing bad in another, then your motherboard is bad and must be replaced.

 

[Kord1988]

Alright, as soon as I get some time I will perform the tests and then get back to you.

 

[VirGnarus]

Erp, as you probably already know, I meant test with one slot only per stick. As in use only one slot for testing all the sticks with. Sorry bout that, though I'm sure you already figured out despite my error there.