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· Registered
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Discussion Starter · #1 ·
Please help!! Happened on my new Toshiba L300-D02, Vista Home Premium OS - Service Pack 1...
Not sure of the cause - maybe something I was downloading at the time.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 5129

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8C7A5C7C
BCP3: A707668C
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

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· Administrator, Manager, Microsoft Support, MVP
34,634 Posts
The info you posted shows it to be the 2nd BSOD as of that time on Nov 20. The bugcheck -
0x1000008e (0xc0000005, 0x8c7a5c7c, a707668c, 0x0), with no probable cause listed.

0x1000008e is the same as 0x8e = KERNEL_MODE_EXCEPTION_NOT_HANDLED = a kernel-mode app generated an exception not caught by the error handler. The exception here is the 1st parm 0xc0000005 - a memory acess violation.

Please run msinfo32 and save as an NFO file -
START | type msinfo32 & hit enter | save in NFO format - you'll see the NFO file extension when you go to save it.

Zip it up and attach to next post.

How old is the system?

Regards. . .


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