Tech Support Forum banner
Status
Not open for further replies.
1 - 2 of 2 Posts

· Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Hello all I really need help everytime I try to turn on my windows 7 laptop it goes to a windows screen for a few seconds then gets stuck on a black screen with a blinking cursor. I don't know what's wrong. Please help :)
 

· Registered
Joined
·
13 Posts
It seems there is a hardware failure preventing Windows from booting all the way.

Try doing these steps:

1) Remove all removable storage media (CDs, DVDs, USBs)

2) Disconnect everything from the computer except the mouse, keyboard, and monitor.

3) Restart the computer

4) Press the F10 key during the startup screen until you enter the Windows Setup options

5) Press F5 to restore default settings, and press YES to confirm.

The computer should restart

6) If prompted, start Windows normally

Once you're at your desktop, plug in your devices one at a time to find the one that may be causing the problem.

Check www.techsupportforum.com/forums/editpost.php?do=editpost&p=3573728 for more info
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top