[iamdiane]

Hi,
I recently got that BNK.win32.Keylogger.gen virus. I thought I removed it, but now have a black screen with the blinking curser in the upper left corner. I can't get to task manager or anything. Is there any thing else I can do other than re-installing Windows 7? I need to save some stuff on that drive that I hadn't yet backed up to a USB back up drive that I have. Any suggestions? I am desperate!
THANK YOU!
Di

 

[Rits]

There are possiblity that virus is still present I will suggest you to create a Kaspersky rescue cd and boot with that to perform scan:

Step by steps procedure:

How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?


Revert back with the result.