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Hi all,

My computer's been acting really funny lately, and I was hoping someone might be able to help me out since I have no idea what's going on.

Recently, whenever I play a game, any game, after a bit the screen will go black and the computer restarts on its own for no apparent reason.

The computer I use is an AMD Athlon 1.5ghz, 512 MB RAM, and Radeon 9600 pro. I have the latest drivers installed. I've also ran a virus check using avast, used adaware to scan for spyware and adware, and defragmented my harddrive.

It started acting funny only recently. I know there might be a conflict somewhere but I can't figure out what the heck is causing it to do that. Here is my hijackthis log to give you an idea of what's running:

Logfile of HijackThis v1.98.0
Scan saved at 9:37:49 PM, on 8/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iPod\bin\iPodManager.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Sam\Desktop\hjtlog.exe
c:\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://offsearch.cc/index.php?v=4&aff=4353
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *new-search.net*;*x-google.net*
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 81.211.105.86 new-search.net
O1 - Hosts: 81.211.105.90 x-google.net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Core Library - {E9C1FD9A-46B0-4185-84ED-E2F8ACD4A262} - C:\WINDOWS\System32\KDP561e.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\System32\kdpupd.dll
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [iPodManager] C:\Program Files\iPod\bin\iPodManager.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloaderCtrl Class) - http://inst.c-wss.com/58/EN/html/gtdownlr.cab
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/29fd13b697b0d7aa6b17/netzip/RdxIE601.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab

If anyone has ever had this kind of a problem before or knows what could be going on, I would really appreciate the help.

-Thanks
 

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Usually these problems are cured by updating to the latest drivers for chipset\graphics inc; DirectX, also there are very few games get released without needing a patch almost immediately to fix that kind of problem and I have to say its normally ATI drivers are worst for it (no I'm not a Nvidia devotee I run systems with each in, just pointing out a fact) the VPU recovery thingy I find causes more problems than it cures, but they promise the driver that's out in a couple of weeks will cure all problems forever, well it is 60Mb in size and requires .NET to be installed to run, just another 28Mb, hope the majority of ATI owners are on broadband!

The latest Catalyst was released 2 days ago, try it if you hav'n't already.

Are there some games more prone than others, trying to find out if OpenGL is the problem or D3D, ATI have a poor record with GL for some reason.
 

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14,311 Posts
Welcome to TSF.

Go to the bottom of this message to get the latest version of HijackThis. If the site is down, you can also get it here.

Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also.

Download CWShredder and click on Fix (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here.

Download and install KazaaBegone to remove Kazaa.
A Kazaa uninstaller which scans and removes all elements of all Kazaa versions, as well as all of the bundled software that comes with it.
Warning: This version has a bug that can cause your Internet connection to be broken when removing New.Net, WebHancer or CommonName. An update is being worked on. If you still want to use KazaaBegone, download LSPFix to fix your Internet connection (download it before you run KazaaBegone, of course).
Reboot into Safe Mode (hit F8 key until menu shows up).

Make sure to close any open browsers you have. Check and fix the following in HijackThis (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://offsearch.cc/index.php?v=4&aff=4353
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *new-search.net*;*x-google.net*
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 81.211.105.86 new-search.net
O1 - Hosts: 81.211.105.90 x-google.net
O2 - BHO: Core Library - {E9C1FD9A-46B0-4185-84ED-E2F8ACD4A262} - C:\WINDOWS\System32\KDP561e.dll
O4 - HKLM\..\Run: [Kazaa Download Accelerator Updater] regsvr32 /s C:\WINDOWS\System32\kdpupd.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloaderCtrl Class) - http://inst.c-wss.com/58/EN/html/gtdownlr.cab
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/29fd13b...ip/RdxIE601.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\System32\KDP561e.dll
C:\WINDOWS\System32\kdpupd.dll

Reboot into Normal Mode.

Please download Adaware and install it. Make sure to check for any updates before running it. Also make sure to customize the settings in Adaware for better scan results. Run the scan and fix everything that it finds.

After that's done, restart and post a new HijackThis log file so we can make sure it's clean.
 
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