Download these 2 files; save both to My Documents folder -
1. Microsoft SysInternals AutoRuns - http://live.sysinternals.com/autoruns.exe
2. System file collection app - http://sysnative.com/0x8/BSOD_XP_v1.3_jcgriff2_PROD_.exe
Go to My Documents folder and run #2. It will run #1.
Output = newly created folder in My Docs - TSF_XP_Support
Zip up the entire folder and attach to next post.
Also -
- Run Speccy - Download Speccy 1.11.256 - FileHippo.com
- "File" | "Publish Snapshot" | Paste URL into your next post
- Run - http://www.techsupportforum.com/forums/f10/systeminfo-exe-on-xp-home-561666.html#post3191462