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Bios problem

9247 Views 26 Replies 5 Participants Last post by  dai, 
Z
Hey! I'm having issues with my computer (duh) and the last blue screen pointed out my BIOS. I have also downloaded a program that showed it as out of date/ bad driver. I have look around but can't really find a driver. I downgraded from vista to XP as well. Here is some information:

BIOS Type: Phoenix-Award
BIOS Date: October 29th 2007
BIOS ID: 10/29/2007-MCP61P-NARRA-00-None
BIOS OEM: Copyright 2007 by Hewlett-Packard Company Rev. 5.13 - 5.13
Chipset: Athlon 1100 rev 0
SuperIO: Unknown
Manufacturer: HP-Pavilion
Motherboard: GN693AA-ABA m9058n

And then here is just an Everest report. Might be of some help?

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer HAYDON-55850AD4
Generator Haydon
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-04-30
Time 21:32


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HAYDON-55850AD4
User Name Haydon

Motherboard:
CPU Type Unknown, 3000 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 3072 MB
BIOS Type Award (10/29/07)

Display:
Video Adapter NVIDIA GeForce 8400 GS (512 MB)
Monitor Plug and Play Monitor [NoDB] (CNC720PSQB)

Multimedia:
Audio Adapter Realtek HD Audio rear output

Storage:
IDE Controller NVIDIA nForce Serial ATA Controller
IDE Controller NVIDIA nForce Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive Generic- SM/xD-Picture USB Device
Disk Drive Generic- SD/MMC USB Device
Disk Drive Generic- Compact Flash USB Device
Disk Drive Generic- MS/MS-Pro USB Device
Disk Drive ST332082 0AS SCSI Disk Device (298 GB)
Disk Drive ST332082 0AS SCSI Disk Device (298 GB)
Optical Drive TSSTcorp CD/DVDW TS-H653L SCSI CdRom Device
SMART Hard Disks Status OK

Partitions:
H: (NTFS) 305234 MB (273478 MB free)

Input:
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter NVIDIA nForce 10/100 Mbps Ethernet (192.168.0.7)
Network Adapter USB Wireless 802.11 b/g Adaptor (192.168.0.5)
Modem PCI Data Fax SoftModem with SmartCP

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device Beanbag Emulation Device
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Wireless 802.11 b/g Adaptor


DMI

--------------------------------------------------------------------------------


[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 5.13
Release Date 10/29/2007
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, PnP
Expansion Capabilities PCI, USB

[ System ]

System Properties:
Manufacturer HP-Pavilion
Product GN693AA-ABA m9058n
Serial Number MXF73808LP
Universal Unique ID 0049F56E-B2D31210-91EB9A18-54523C0C
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer ASUSTek Computer INC.
Product NARRA2
Version 2.00
Serial Number MS1C77S12806458

I'm just looking for someone to point me in the right direction to find the driver? I appreciate your time and help. Thanks in advance. :smile:
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manic
What is the error, and what driver do they refer to? Dont get bent
on flashing the bios, you may end up with a worse problem..
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Z
The specific error was 0x0000007f (0x000000D 0x0000000 0x000000) I don't really know what the error means. I have been having blue screens like that for about a week or two. Seems to happen only when I am playing 3d games. I would think it is the video card ect but one blue screen came up and referred to the BIOS.
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D
Hi -

Here, here, here, here and here.

Best of luck.
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Z
Thank you for the links, however most are about ram issues. I ran memtest overnight and it came up with no errors so I don't think the cause is the memory.
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D
What exactly did you BSOD inform you of?
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Z
Nothing really. It just says Check you manufacturer ect. The only message that listed something it listed the BIOS. That's why I thought that might be the issue. I'm not a computer whiz though :p
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D
Are you getting a (000000x0000)(1323123x34000) type string? If so, do you what those digits are exactly - that's be very helpful.
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Z
0x0000007f (0x000000D 0x000000 0x000000) It is something like that. Might be an extra zero somewhere but that's pretty dang close.
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D
Eh,this.
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Z
Well, I have googled it. I couldn't find the error googling that's why I posted here. The Microsoft website says it's a Divide by Zero error?
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Riskyone101
What antivirus are you running? Norton symantec?
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Z
No, I don't have any antivirus except for the Windows security.
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Riskyone101
Go here and run a scan with this first and report back with results:

http://www.malwarebytes.org/

Well you need an antivirus program and antispyware program too so go here:

http://free.avg.com/download?prd=afe#tba2 - a suggestion.
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Z
Malwarebytes' Anti-Malware 1.36
Database version: 2071
Windows 5.1.2600 Service Pack 3

5/3/2009 12:31:53 PM
mbam-log-2009-05-03 (12-31-53).txt

Scan type: Full Scan (H:\|)
Objects scanned: 103606
Time elapsed: 13 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Riskyone101
Well thats good to know, now lets get down to the resolution here.

Have you overclocked your cpu?

Have you also checked for a bios update lately?

Go here to update your bios, since pc was for vista and you have xp installed
try this one:

http://support.asus.com/download/download.aspx?SLanguage=en-us
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Z
I'm not sure if I am overclocked but I don't think so. Also I check BIOS on Windows Update and nothing came up for my computer. Also I'm not quite sure how to work that link. I know the product is motherboard but I couldn't find the other too. I tried to press pause/break and F1 to view my bios information. Thanks for all this help. I really appreciate it!
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Riskyone101
ok go here and view the info on how to find motherboard model number

http://support.asus.com/repair/repair.aspx?root=110&SLanguage=en-us

We will need:

Bios version?
motherboard model number?
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Z
Motherboard: M2N68-LA
Bios Version: BIOS Properties:
Vendor Phoenix Technologies, LTD
Version 5.13
Release Date 10/29/2007

That's all I really know about the BIOS. Some other stuff is at the top of the screen. My computer doesn't seem to boot to the BIOS text thing. Well I narrowed it down as well. On the website it is: Motherboard->SocketAM2/AM2+/AM3->?? There are several choices but none have the exact -LA.
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Riskyone101
Ok before we suggest updating the bios since you are using xp windows and not vista.

First thing to do here: remove all sticks of ram please.
I noticed after rereading your post from earlier the pc specs that you have installed 3 gigs of ram, however lets see what happens when removing 1 stick and just run on 2 sticks of ram, and also I would like you to put the 2 sticks in either the black slots only or the blue slots only, another words please do not have 1 stick in the blue slot and 1 stick in the black slot.
Go ahead and run pc and see if it blue screens again?
Another note if this works, then you will need to put 4 sticks of ram in it not 3 sticks
or just 2 sticks of ram.
Im assuming that you are using 1 gig of ram (each stick).
simply put: 2 gigs of ram or 4 gigs of ram.

Also the error numbers you are getting is pertaining to a memory problem,thats why you cannot find it by googling its a random number.
Also it might be because the bios needs to be updated also.

Compaq Presario SR5602DE Desktop PC - this is your pc correct?

Post back if any problems after doing what I suggested here.
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