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Hello guys,

So i'm in the process of trying to fix a friends new pc (its a DELL GX260). He told my that his DVD drive/burner doesnt work at all. So i said i'd take a look.

The Drive seems to have power until we get to the part when the BIOS detects the connected drives -not very far i know. Then it tells me it cant detect the drive on the secondary IDE (which is where its connected to. correctly.). When i take a look at the BIOS settings (i hate dell bios') it says 'unknown device' on Secondary Drive 0.

Ive checked the wiring, it seems ok. the jumper on the drive was set to Cable Select, i tried it on master to find the same outcome. So im at a lose..

dud drive? BIOS update?

i'd appieciate any help. thanks again.
 

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it should have power at all times whether the bios sees it or not,you can tell by opening the draw
try a new eide cable
 
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