Tech Support banner

Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
Ok, i've been having this ongoing problem with my new toshiba, on vista.. Ever since around a month ago 20 seconds or so after i log in, a white earth with lines through it appears on my toolbar, as soon as this appears all functions to do with the computer are dead.. you cannot click anything on the toolbar anything on the desktop, and anything related to the core computer, (ex, My computer) folder simply does not respond..

If I open internet before the icon appears, i may use it but if i were to close it i would have to restart the account. The volume also does not work one the icon is present.
 

·
Registered
Joined
·
328 Posts
You may be infected. Things you could try:
Can you right click on the Icon that appears and see what it refers to and/or its Properties?
Are you running security software e.g. Virus protection, Malware etc.?
Try going in in safe mode and check if there is anything in your Event Viewer that may relate to this.
 

·
Registered
Joined
·
45 Posts
Looks like you are infected with a virus. Purchase an antivirus and see if that corrects the problem. If it doesn't, I recommend a clean install of your Vista.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top